ServiceNow Architect

Methods:

Since our establishment in 1990, Methods has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK.

Our mission is to improve and safeguard public-facing services. We apply digital thinking to ensure the future of our public services is centred around our citizens.

Our human touch sets us apart from other consultancies, system integrators and software houses - we have a customer-centric value system whereby we focus on delivering what is right for our clients.

We passionately support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them.

Requirements

The Role

ServiceNow Architect will operate across the Methods ServiceNow delivery accounts and projects, providing the best practice guidance and strategic oversight for ServiceNow development and implementation activities across multiple client projects. The ServiceNow Lead Architect will be the central point of technical reference for the Methods ServiceNow Practice.

As a key member of the Methods ServiceNow Practice and Leadership team, the role will include line management responsibility for the Methods ServiceNow developer and architect resources, including performance monitoring and review, career path guidance and role profiling.

The role may also require technical consultancy, working with other architects and developers as required.

Key aspects of the role are:

• Ability to define technical solutions (at an architectural and design level of detail)
• Provide senior technical leadership, line management and mentoring for developer resources
• Deliver compelling solution demonstrations across the ServiceNow platform
• Assist development teams in resolving complex technical issues through all stages of the project lifecycle.
• Encourage continuous growth of knowledge around the ServiceNow platform through certification,
• Support the Methods ServiceNow presales opportunity lifecycle, contributing to ServiceNow bids, proposals and case studies
• Contribute to the development of ServiceNow-based product roadmaps.
• Ensure the Methods ServiceNow Practice complies with best practice guidance for solution architecture standards.
• Operate as a member of the wider community, sharing knowledge across functions and building your personal network within the firm.

Preferred experience: