Systems Administrator

Company Profile:

Our client is a Australian company specializing in the design, supply, and installation of electric vehicle (EV) charging infrastructure. They provide EV drivers with a wide range of high-quality EV chargers, cables, and installation services.

Our client is expanding their local presence in the Philippines and is seeking a seeking a proactive, collaborative and self-motivated DevOps Engineer to join their dynamic team.

This is an incredible career opportunity for someone seeking growth and skill enhancement through exposure to a highly diversified and collaborative team.

Duties & Responsibilities:

NetSuite and simPRO administration

• Administer and configure NetSuite and simPRO on a day-to-day basis.

• Configure and maintain NetSuite forms, fields, SuiteFlow workflows, saved searches, SuiteAnalytics, approvals, templates and alerts.

• Configure and maintain simPRO system settings, cost centres, catalogues and prebuilds, forms, templates and automations.

• Implement approved item-master, pricing and costing requirements within the systems, including field setup, upload templates and data mapping.

• Test configuration changes and vendor releases in a sandbox environment before production deployment.

• Manage production releases, including regression checks, change documentation, business impact communication and rollback planning.

Technical support and service management

• Act as the first point of technical support for NetSuite and simPRO administration requests and incidents.

• Maintain a simple support intake process and triage requests by urgency, complexity and ownership.

• Resolve day-to-day configuration and administration issues directly, and identify work that requires project scheduling, escalation or vendor support.

• Monitor support activity through JIRA reporting, including request volumes, priorities, resolution times, workload distribution and recurring themes.

• Use recurring support issues to identify opportunities for system improvements, stronger controls or user guidance.

Integrations and technical development

• • Monitor integrations that connect with NetSuite or simPRO, including integrations with third-party platforms.

• Diagnose integration failures, identify root causes and resolve data or configuration issues within NetSuite and simPRO.

• Work with relevant teams where user input, training or upstream data quality is affecting integration performance.

• Maintain and document the NetSuite API so internal teams and vendors can build against it reliably.

• Build minor scripts or integrations that sit entirely within NetSuite where appropriate.