Retail Expert / Beauty Advisor

Key Responsibilities:  

• Deliver outstanding customer service and provide personalized product recommendations based on customers' needs. 

• Demonstrate Dyson's innovative products across categories including Hair Care, Floor Care, Environmental Care, and Personal Care. 

• Achieve individual sales targets and KPIs while maintaining a high level of customer satisfaction. 

• Build strong customer relationships to drive brand loyalty and repeat purchases. 

• Maintain excellent product knowledge and confidently explain Dyson's technology and product benefits. 

• Ensure products are well displayed and maintain visual merchandising standards. 

• Support daily retail operations, including stock replenishment, stock take, and housekeeping. 

• Participate in product launches, promotional activities, and brand events when required.

Requirements

• Minimum SPM qualification or equivalent. 

• Experience in retail sales or customer service; experience in premium retail, consumer electronics, beauty, or lifestyle brands is an advantage. 

• Passionate about customer service with a strong sales mindset. 

• Excellent communication and interpersonal skills with a confident and engaging personality. 

• Well-groomed, proactive, and able to work independently as well as in a team. 

• Willing to work retail operational hours, including weekends and public holidays. 

• Able to communicate in English. Proficiency in Mandarin is an added advantage 

Benefits

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

Championing Diversity, Equity and Inclusion

LUXASIA aspires to build a One Team of talents that reflects the diversity of the communities in our operating markets. LUXASIA is committed to providing equal employment opportunities to all individuals, regardless of their race, colour, religion, gender, sexual orientation, age, disability, nationality or ethnic origin, cultural background, social group, marital status, or any other characteristics as provided by law.

To explore other careers opportunities, visit our careers page . If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

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Note To Staffing Agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.