Assistant Manager

At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.

• A talent pool will be created through this recruitment process to fill future temporary and ongoing vacancies.
• Located in Wollongong, offering flexible working arrangements with mandatory office presence for business requirements and training.
• Remuneration of $133,348 - $146,945 plus super and leave loading.

About the Opportunities

We welcome applications from individuals with demonstrated expertise in managing payroll teams, enhancing operational efficiency and engaging effectively with a wide range of stakeholders. From this recruitment process, a large recruitment pool will be created to fill upcoming temporary and ongoing Assistant Manager roles – Clerk Grade 9/10 across EDConnect Directorate.

About the role

The Assistant Manager drives the delivery of accurate and timely payroll services, ensuring compliance with policies and legislation. The role leads the development and implementation of innovative solutions that streamline processes, increase efficiency, customer satisfaction and enhance service delivery.

About you

The ideal candidate should demonstrate the following qualities and skills:

• Strong leadership and team management skills to oversee workload, timelines, and staff development.
• Excellent stakeholder collaboration and communication abilities to maintain effective Service Level Agreements.
• Proactive problem-solving and decision-making skills with the ability to anticipate and address complex end to end payroll issues.
• Innovative mindset to promote and implement new technologies, systems and process improvements.
• Results-driven with the ability to monitor performance, report on progress, and manage risks effectively.
• Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

For further information please view the role description.

Essential requirements of the role

• Appropriate tertiary qualifications in Human Resources or Business Administration or a relevant discipline or demonstrated successful experience in stakeholder/customer engagement in a Shared Services/Payroll environment.
• Demonstrated understanding of and commitment to the value of public education.

Benefits

• Flexible working arrangements
• 35 hour working week
• Competitive, salary sacrificing, employer’s contribution to superannuation and annual leave loading
• Flex Leave entitlements, generous holidays & leave conditions
• Opportunities for advancement and mobility across the Department to support your career growth

How to apply

Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role.

Applicants are encouraged to prepare their application materials independently. The selection panel values authentic and personally written responses that reflect your own experience, insights and alignment with the Department’s values and priorities.

Please refer to the Applicant’s Guide to Applying to assist you with your application.

If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education, click here for instructions on how to submit your application.

All other applicants please submit your application by clicking ‘Apply Now’.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

As a condition of employment, successful candidates not currently employed by the Department must provide a valid Working with Children Check (WWCC) clearance number. Renewal is not required after the WWCC expires, as long as you remain in a non–child-related role. Employer obligations only apply while the WWCC is valid.

Candidates must have Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens, while temporary roles welcome applicants with a visa. 

Closing date:  Tues 20/10/2026 at 11:59pm.

For role enquiries please contact Lidija Cvetanovski, R/Senior Manager at  Lidija.Cvetanovski@det.nsw.edu.au and for recruitment process enquiries please contact Alexis Katombe at alexispaul.katombe@det.nsw.edu.au

We welcome applications from people of all backgrounds, including but not limited to Aboriginal and/or Torres Strait Islander people, people of any age or gender, people from culturally and linguistically diverse groups and/or from the LGBTQIA+ community, veterans, refugees, people with disability, people with sensory differences, and neurodiverse people. If we can make some adjustments to our recruitment/interview process to better help you shine, please reach out to the contact person for this recruitment, details listed above. For more information, visit the NSW Department of Education’s Diversity, equity and inclusion webpage.

A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.