Financial Operations Analyst

Viva.com is the first Tech Bank in Europe for businesses, serving 31 countries through its pan-European critical infrastructure for payments & banking services.

Viva.com’s offering spans omnichannel payment acceptance, deposit accounts, card issuing, and a broad suite of financing solutions, providing businesses of all sizes and sectors with the tools they need to operate efficiently, both domestically and internationally, through a single integrated platform.

Viva.com pioneered and leads in Tap on Any Device technology, enabling acceptance on any Android device or iPhone, while connecting directly to all major international and domestic card schemes, local payment systems, and alternative payment methods across Europe.

The Role

The Junior Financial Operations Analyst supports the daily monitoring and analysis of financial transactions and operational processes. The role involves assisting with reconciliation activities, performing data quality checks, preparing reports, and collaborating with internal teams to ensure accurate and efficient financial operations. It is an excellent opportunity for an analytical and detail-oriented professional to develop expertise in payments, banking operations, financial reporting, and process improvement. 

Key Responsibilities: 

• Monitor bank transfer flows and support the effective handling of day-to-day financial operations;

• Review operational data and contribute to the identification of trends and opportunities for process improvement;

• Support reconciliation activities across payment flows, card schemes, foreign currency transactions, and bank settlements;

• Perform quality checks on financial data, files, and operational reports to ensure accuracy, completeness, and consistency;

• Assist in reviewing and following up on reconciliation items in collaboration with the relevant internal teams;

• Support the preparation and maintenance of operational reports, dashboards, and management information;

• Monitor financial operations activities and communication channels to ensure timely follow-up and appropriate escalation when required;

• Manage and follow up on cases assigned to the Financial Operations team;

• Maintain accurate records of operational activities, reviews, and follow-up actions;

• Collaborate with internal stakeholders, including Payments, Technology, Customer Operations, and Finance;

• Contribute to process documentation, operational controls, automation, and continuous improvement initiatives;

• Use AI-enabled monitoring or workflow tools to manage daily recovery actions efficiently and accurately.