Training Officer

Job Summary:

The Training Officer is responsible for the end-to-end coordination, delivery, and documentation of technical and competency-based training programs for operational staff across HETL Terminals. This includes conducting both theoretical and practical training sessions, developing course materials, managing national development programs, and ensuring compliance with EHS and IMS standards. The role requires collaboration with internal departments (such as Learning & Talent, Maintenance, and EHS) and external training providers to deliver targeted learning solutions that support performance, safety, and operational excellence. The ideal candidate will also oversee training record management, audits, reporting, and contribute to the continuous development of UAE national employees.

Job Description:

• Deliver classroom and field-based training for Operators, Shift Supervisors, and Superintendents, including competency evaluations, Jet A-1 certifications, and general awareness programs.
• Coordinate with internal stakeholders (e.g., Maintenance, EHS, EPCL) and external training providers to execute scheduled training programs aligned with KPIs and operational requirements.
• Develop and update course materials, assessment tools, and job-specific training content tailored to the terminal’s evolving operations.
• Plan and maintain training schedules, including external candidate programs and departmental proficiency tests (English, Math, Science).
• Support the implementation and tracking of UAE National Development Programs such as TADREEB, MAWAHEB, and AJYAAL; conduct GAP assessments and recommend tailored development plans.
• Provide training data and evidence during internal/external audits and act as an internal auditor where required.
• Maintain comprehensive training records, feedback forms, document master lists, and ensure system updates are accurate and timely.
• Generate and submit reports (monthly and ad-hoc) including individual staff training summaries, departmental KPI-based training hours, and on-the-job assessment reports.
• Actively promote and implement safety culture and IMS compliance, contributing to high emergency preparedness and adherence to Life Saving Rules.

Required Qualifications & Experience:

• Bachelor's degree in a relevant technical field.
• Minimum of , with at least (theory + on-job).