Payment Solutions Specialist

About Our Client

Our client operates in the online trading and investment industry, providing retail clients with access to financial markets and tools to support their trading and investment activities. The company serves customers across multiple international markets and offers opportunities for professional development within a dynamic, fast-growing environment.

Job Description

Our client is seeking a detail-oriented and commercially aware Payment Solutions Specialist to support the identification, evaluation, onboarding and implementation of Payment Service Providers (PSPs), payment methods and payment capabilities across its brands and markets. Working closely with Commercial, Product, Integrations, Engineering, Treasury, Processing, Compliance, Legal, Risk and external payment partners, you will coordinate the end-to-end onboarding process, maintain accurate provider and implementation information, and help ensure new payment solutions are delivered in line with business, operational and governance requirements. The role also supports market and competitor research, commercial preparation, payment performance reporting, and continuous improvement across the PSP lifecycle.

Key Responsibilities

1. PSP Sourcing & Market Intelligence

• Partner with Commercial and relevant operational teams to understand payment coverage requirements across brands and markets and support the payment solutions roadmap.
• Research PSPs, payment methods, market developments and competitor offerings, gathering information to support provider evaluation and market-expansion discussions.
• Conduct initial provider outreach and coordinate information gathering and due-diligence requirements within established approval frameworks.
• Maintain provider databases, market intelligence and onboarding trackers, escalating relevant new provider opportunities to management.

2. PSP Onboarding, Partner Coordination & Integration Readiness

• Coordinate PSP onboarding from initial engagement through implementation readiness, ensuring actions, approvals, documentation and dependencies are clearly tracked.
• Act as the day-to-day coordination point between PSPs and internal stakeholders during onboarding, following up with Legal, Compliance, Treasury, Processing, Product, Integrations and Engineering as required.
• Maintain complete due-diligence records, onboarding approvals and implementation documentation in line with governance requirements.
• Support preparation of implementation requirements and coordinate handoffs, readiness activities and milestones through to launch.
• Identify and resolve routine onboarding or administrative issues and escalate material blockers, risks or stakeholder dependencies promptly.