Sales Excellence Associate

Reliance Health’s mission is to make quality healthcare delightful, affordable, and accessible in emerging markets. From Nigeria, Egypt, Senegal and beyond, we offer comprehensive health plans tailored to both employers’ and employees’ needs through an integrated approach that includes telemedicine, affordable health insurance, and a combination of partner and proprietary healthcare facilities. By leveraging advanced technology, we are transforming the healthcare landscape, making it more efficient and accessible for everyone.

We are looking for a Sales Excellence Associate to help us scale and strengthen our sales operations in Nigeria. In this role, you will work closely with the sales team to optimize tools, processes, and performance. You’ll support CRM hygiene, analyze sales data, and drive improvements in sales pitch quality and enablement. This role is ideal for someone with a strong analytical mindset, attention to detail, and a passion for supporting high-performing sales teams.

As a Sales Excellence Associate, you will:

• Evaluate sales pitches and provide feedback to improve content, delivery, and impact.
• Facilitate coaching sessions and workshops to enhance sales techniques and confidence.
• Maintain clean, accurate data within the CRM system by identifying and resolving data quality issues.
• Build and update sales dashboards and reports to track KPIs and team performance.
• Identify insights from CRM and performance data to guide decision-making and team improvements.
• Collaborate with sales leadership to implement process improvements and monitor their effectiveness.
• Stay current on sales enablement trends and tools to improve sales team productivity and alignment.
• Support the creation and refinement of sales content, including scripts, email templates, and presentations.

Requirements

• 1–3 years of experience in sales operations, sales enablement, customer success, or sales support.
• Familiarity with CRM systems such as Zoho, Salesforce, or HubSpot.
• Strong analytical, reporting, and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple tasks and stakeholders in a fast-paced environment.
• Fluency in both French and English (working language of the company).
• Familiarity with sales processes and enablement strategy is a plus.

Benefits

At Reliance Health, we prioritize our people and their well-being. Our benefits package is designed to support your success, growth, and happiness. Here’s what you’ll enjoy:

• Remote-First Environment
  Work from anywhere while staying connected to a vibrant, collaborative team.
• **Competitive Salary and Benefits
  **We offer a salary that’s benchmarked against the best in the industry, ensuring your expertise and impact are fully rewarded.
• Premium Health Insurance
  Comprehensive health coverage for you and your family, because your well-being comes first.
• Unlimited Leave
  Take the time you need when you need it—no limits, no questions.
• Meaningful Impact
  Play a key role in transforming customer experiences and shaping healthcare innovation.
• Collaborative Work Culture
  Join a supportive, inclusive, and team-focused environment that celebrates diversity.
• Growth Opportunities
  Access tools, mentorship, and resources to elevate your skills and career.
• Learning & Development Allowance
  We provide an allowance to support your ongoing professional growth and skill enhancement.

This is more than a job—it's a chance to grow, thrive, and make a real difference. At Reliance Health, your journey matters.