Account Management Manager
US$90,000 – US$115,000 / yr base salary
Posted 3 Sep 2026
Advertised as “Senior Manager, Account Management”
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 6+ yrs
- Management level
- People management
- Employment
- Remote
- Contract
- Full-time
| Base salary | US$90,000 – US$115,000 / yr |
|---|
Field of studyBusiness Administration, Marketing (or related)
Study levelBachelor's
The Senior Manager, Account Management is responsible for leading, managing, and coaching a team of 3-5 Account Managers, as well as owning a key portfolio of accounts for the agency.
This includes ensuring successful delivery of digital marketing services across their team’s book of business - and managing the overall efficiency, revenue growth, strategic direction, and profitability for their portfolio of clients.
This position requires a strategic, innovative, and organized leader that can inspire teams and streamline efforts cross-functionally. This individual can identify solutions to complex business needs and manage client escalations to retain accounts and drive growth. The Senior Manager fosters collaboration, builds relationships, and achieves stakeholder buy-in, both internally and externally, to deliver satisfaction and value to 829’s clients.
What You'll Do
Lead, manage and coach 3-5 account managers of varying seniority, providing guidance, mentorship, and ongoing professional development. This includes:
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Leading weekly team meetings
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Encouraging a culture of teamwork, collaboration, and intellectual curiosity
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Running SWOT analyses
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Overseeing team projects that help improve the department’s operational efficiency
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Monitoring and reporting on team performance for CS leaders
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Supporting the team with client deliverables (including QBR presentations)
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Conducting individual weekly check-ins and reviews
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Providing clear feedback, and establishing goals and objectives
Directly own a portfolio of ~5-6 accounts. This includes:
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Serving as a strategic leader within the Account Management department, contributing extensive expertise in digital strategy and omnichannel marketing
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Staying up to date with the latest industry trends and best practices in account management and digital marketing
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Transforming brand strategies into digital experiences that captivate and engage audiences
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Developing and managing client relationships, serving as a strategic partner and trusted advisor
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Communicating 829’s value proposition, capabilities, and processes to help grow current and prospective accounts
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Overseeing and managing the strategy and execution of paid and organic campaigns (across search, social, display, email, content, design, and programmatic) to drive client satisfaction, retention, and growth