Product Designer
US$200,000 – US$240,000 / yr base salary
Posted 16 Sep 2026
Advertised as “Principal Product Designer, AI & Innovation”
BranchFactor Summary
The original posting with the fluff stripped out
- Management level
- Individual contributor
- Employment
- On-Site
- Contract
- Full-time
| Base salary | US$200,000 – US$240,000 / yr |
|---|
Field of studyDesign, Human-Computer Interaction (or related)
Study levelBachelor's
About Gen
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We're always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you're part of Gen, you'll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You'll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we'd love you to be part of Gen.
About the Role
Gen's AI & Innovation team is building the next generation of consumer experiences powered by AI. The team brings ideas from zero to one, ships them to real customers, and learns quickly what to scale. Current work centers on browser-based products, including Norton Neo, our AI Browser, as well as agentic apps and other emerging products across the portfolio.
As a Principal Product Designer, AI & Innovation, you'll be a senior design leader and trusted partner across multiple products in the portfolio, with a primary focus on Norton Neo and other browser-based experiences. At times, you'll own a product or major initiative end to end; at others, you'll act as a force multiplier—helping other designers raise the quality, coherence, and impact of their work. You'll move fluidly between shipped products that need iteration and new concepts that need a first shape, bringing a high bar for customer experience and execution to each.
You'll partner closely with product, engineering, research, marketing, and other cross-functional leaders to shape how AI-powered products feel and work at Gen. The patterns, principles, and practices you help establish for one product should make the broader portfolio—and the design team—stronger.
Key Responsibilities
• Lead end-to-end product design for high-impact initiatives across the AI & Innovation portfolio, from framing and concept through launch, learning, and iteration; take direct ownership when the work calls for it.
• Design intuitive, trustworthy experiences for AI-powered browsers, agentic apps, and other emerging products, including navigation, agent behavior, conversational flows, onboarding, and the moments when AI takes action on a user's behalf.