Internal Sales Representative

U Value Insulation is an established international company, with over 40 years’ experience offering the building industry vast product choice combined with in-depth technical expertise.  Distributing an extensive product catalogue for application across the full range of floor, wall and roof requirements, ensuring a one stop shop for all our client needs.  We stock the very best brands & highest quality product ranges at competitive prices across thermal, acoustic and fire protection insulation products guaranteeing the widest choice and best value.

Location: Kings Norton, Birmingham (office based)

About the Role

We are looking for an enthusiastic and motivated Junior Internal Sales Representative to join our growing sales team.

This is an excellent opportunity for someone looking to develop a career in sales within the building materials and construction distribution industry. Previous industry experience is an advantage but not essential – what’s most important is a positive attitude, strong communication skills and a willingness to learn.

Working as part of a busy Internal Sales team, you will build relationships with customers, respond to enquiries, prepare quotations and support the wider sales team in delivering an excellent customer experience.

Key Responsibilities

• Respond to customer enquiries by phone and email in a professional and friendly manner.
• Prepare quotations and process customer orders accurately and efficiently.
• Build strong relationships with new and existing customers.
• Follow up on quotations and sales opportunities.
• Develop your knowledge of our products, suppliers and the wider construction market.
• Work closely with External Sales, Purchasing, Operations and Logistics teams to ensure customers receive a high level of service.
• Proactively identify opportunities to increase sales and develop customer accounts.
• Maintain accurate customer and sales information within company systems.
• Assist with resolving customer queries and ensuring issues are followed through to completion.
• Work towards individual and team sales targets.

Requirements

What We're Looking For

We're looking for someone who is:

• Friendly, confident and comfortable communicating with customers.
• Interested in developing a career in sales.
• Customer-focused with a professional and helpful approach.
• Organised with good attention to detail.
• Comfortable working in a busy, fast-paced environment.
• A strong team player who enjoys working collaboratively.
• Proactive and willing to take ownership of tasks.
• Keen to learn about building materials and the construction industry.
• Comfortable using Microsoft Office and learning new systems.

Previous experience in customer service, sales, retail, trade counter, construction or building materials would be beneficial, but full training will be provided.

Benefits

• 24 days holidays per year
• Pension
• Group life cover
• Health care cash plan
• Employee Assistance Program
• Laptop & mobile phone
• Bike To Work scheme
• Refer A Friend scheme
• Career progression
• A friendly team-focused working environment