Finance Business Partner

At Commify, we're not just a company, we're a globally connected team of innovators who love what we do. As a CPaaS leader with 25 years of groundbreaking experience, we're the force behind over 7 billion customer interactions each year, enabling businesses worldwide to connect via advanced channels like SMS, RCS, and complex mobile journeys.

Our culture is our core strength. Operating across the UK, EMEA, the USA, and Australia, we've fostered a truly diverse and connected environment, earning a consistent 4 out of 5 culture score in our employee engagement surveys. You'll join a vibrant team where your diverse experience makes a daily global impact.

We need talented people to grow a global company where everyone feels proud to belong, have a purpose and do their best to directly shape the digital future.

Reporting directly to the Head of FP&A within our dynamic Group Finance team, you will become the strategic engine room for the business's cost base. Covering pivotal areas such as People, Technology, Platform, and Marketing, you will act as the primary financial partner for functional leaders. Your mission is to provide the sharp insight, constructive challenge, and robust decision support necessary to drive cost discipline and champion efficient investment throughout the Group.

With full ownership of forecasting, budgeting, and reporting across these critical cost centres, you will also lead and inspire a Finance Analyst. By overseeing their work on data gathering and modelling, you will ensure high-quality outputs while freeing up your expertise to focus on high-impact business partnering and influencing key stakeholder decisions. This is a role where you can truly shape the financial narrative and mentor the next generation of finance talent.

Requirements

The Role:

Business Partnering

• Lead Partnering: Act as the lead finance business partner to the People, Technology, Platform, and Marketing functions, building strong, trusted relationships with functional leads and their teams.
• Strategic Insight: Provide financial insight, scenario analysis, and constructive challenge to stakeholders to support cost decisions, investment cases, and efficiency initiatives.
• Forecast Delivery: Translate operational plans (e.g., headcount plans, technology roadmaps, platform investment, marketing campaigns) into robust financial forecasts, highlighting potential risks and opportunities.
• Representation: Represent the Finance department in relevant leadership and planning meetings for these core cost areas.

Forecasting, Budgeting & Reporting

• Cycle Ownership: Own the annual budget and in-year forecast cycles for People, Technology, Platform, and Marketing costs.
• Executive Commentary: Provide the Senior Management and Executive Management Teams with monthly analysis and commentary on cost performance, trends, and variances.
• Continuous Improvement: Drive improvements in cost reporting, including the further development of Group-wide KPIs and interactive reporting dashboards (incorporating Power BI).
• Governance: Ensure cost centre structures, allocations, and approval processes are robust, well-governed, and consistently applied across the Group.
• Efficiency Drives: Identify and quantify cost efficiency and productivity opportunities across the entire cost base.

The Person:

Essential Criteria:

• Significant experience in a Financial Planning and Analysis (FP&A) role, with direct exposure to cost/overhead reporting and budgeting.
• Proven experience line managing, mentoring, or closely directing at least one other team member.
• Strong Excel skills with demonstrable experience working with large and complex datasets.
• Ability to derive clear meaning from data, spot trends, and communicate findings confidently to non-finance stakeholders.
• Demonstrable experience building strong, credible relationships across multiple departments, including with senior stakeholders.
• A natural questioning mentality, with the ability to think on your feet and challenge constructively.
• A driven, goal-oriented mindset balanced with a hands-on, sleeves-rolled-up approach and the ability to delegate effectively.

Desirable Criteria:

• Professionally qualified accountant status (CIMA, ACCA, or equivalent).
• Prior exposure to a SaaS, technology, or fast-paced services business.
• Hands-on experience with Power BI reporting and dashboard development.
• Prior experience partnering specifically with People/HR, Technology, Platform/Product, or Marketing functions.

We are an AI-enabled business dedicated to driving innovation and staying future-ready. We assess all candidates using the following key competencies and behaviours:

Core Competencies

• AI Literacy & Tool Fluency: Ability to navigate, evaluate, and adopt domain-specific AI tools (e.g. generative text/image tools, enterprise copilots, automated analytics) to streamline daily work.
• Workflows & Prompting: Skill in structuring clear inputs and contexts to extract accurate, high-value outputs from AI platforms, converting machine results into actionable business deliverables.
• Output Validation & Quality Control: Ability to critically evaluate AI-generated outputs for accuracy, hallucination, bias, relevance, and alignment with organisational standards before final execution.

Required Behaviours & Mindset

• Adaptive Curiosity: Actively seeks opportunities to learn new workplace approved tech, experimenting with AI capabilities to solve everyday operational friction.
• Data Responsibility & Ethical Awareness: Adheres strictly to company data privacy standards, AI Policy guardrails, ensuring sensitive customer, financial, or IP data is never entered into unvetted tools.
• Automation-First Thinking: Regularly identifies repetitive, low-value tasks within their workflow that can be automated or accelerated, redirecting time towards strategic execution.

Benefits

• Competitive Salary (£75 - 85,000)
• Company Bonus
• Comprehensive healthcare cash plan
• A generous 27 days of annual leave in addition to Bank Holidays
• 2 Wellbeing leave days and 2 days dedicated to giving back to your community
• Enjoy your birthday off!
• Employer pension contribution at 5%
• Death in service benefit (4 times your salary)
• Annual award recognition
• Fun monthly and quarterly social events
• Opportunities for training and professional development
• Flexible hybrid working arrangements