Front Office Manager

About DeKalb Brilliance Academy: Designed with input from nearly 1,000 South DeKalb community members, DeKalb Brilliance Academy is a tuition-free, public K–8 charter school committed to building a fundamentally different kind of education. We currently serve grades K–6 and will add one grade per year (learn more about our founding journey here).

Our vision is that each child will know and leverage their unique brilliance to critically analyze the world around them and to design a better and more equitable future. We pursue this vision through our Real-world Project-based Learning, where students learn not only from their teachers and peers, but also directly from scientists, lawyers, engineers, and designers. Our model is ambitious by design—and built to challenge the status quo in service of our students and community.

DeKalb Brilliance Academy: where the strength of our community nurtures the brilliance of our children.

About the role: DeKalb Brilliance Academy is seeking a warm, highly organized, detail-driven Front Office Manager to serve as one of the first and most important faces of our school community.

The Front Office Manager plays a critical role in ensuring that families, scholars, staff, visitors, and community partners experience DeKalb Brilliance as joyful, responsive, safe, and well-run from the moment they enter our building or call our main office. This person helps create the conditions for strong school operations by managing daily front office systems, supporting attendance intervention, maintaining accurate student records, coordinating family-facing communication, and helping ensure families experience clear and caring partnership.

This role is ideal for someone who loves people, takes pride in strong systems, notices details others may miss, and understands that operational excellence is one way we show love to children and families. The Front Office Manager must be able to balance warmth with urgency, customer service with follow-through, and daily responsiveness with long-term systems management.

At DeKalb Brilliance, our office team is not separate from the mission. The Front Office Manager directly supports our goals for strong attendance, full enrollment, positive family experience, and a school culture where every scholar is known, supported, and expected to thrive.

Responsibilities & duties (including but not limited to):

Serve as the face of the main office