Guest Service Attendant

About Us

With spacious and thoughtfully designed rooms and suites, expanding into an additional 20 luxurious tents and a private lodge, the Monarto Safari Resort caters to those seeking an escape from the everyday. Located less than an hour from Adelaide, the resort and the lodge serves as the perfect base for a family getaway or a romantic weekend.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, New Zealand coach tour specialist Grand Pacific Tours, and Voyages Tourism Australia.

About the role

We are seeking hospitality superstars who love to interact with guests while delivering a high class, personalised service to join us at Monarto Safari Resort and Safari Lodge. You will be working in a close team environment and experiencing all aspects of hotel operations. Your days include but not limited to checking in and checking out guests, assisting with concierge services and supporting any guest enquiries during their stay at Monarto Safari Resort and Safari Lodge.

About You

To be successful in this role, you will:

• Be passionate about the hospitality industry with a real commitment to a guest centric approach
• Strong interpersonal and communication skills
• Sharp eye for detail, ensuring presentation is high quality
• Have availability to work flexible shift patterns across a 7 day roster, including weekends and evenings;
• Have or are willing to obtain a RSA certificate.

What we offer

• Journey Beyond Group discounts  
• A career with opportunities for progression
• Employee Assistance Program
• Discount on hotel accommodation & food and beverage offerings

How to Apply

If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. 

Apply now. Join us!