Digital Workplace Product Owner

Location: GBR - CC Nottingham, GBR - CC Hatfield Adm | Job-ID: 220244 | Contract type: Standard | Business Unit: Information Technology

Life on the team

Location:            Hatfield/Nottingham

The Workplace Product Owner is accountable for maximising the value delivered through Workplace products and services by translating business outcomes, colleague needs and technology priorities into a clear product vision, prioritised roadmap and actionable backlog.

Working closely with Workplace leadership, Delivery Managers, Design Lead, CTO, Cyber, Data, Service Operations and strategic vendors, the role ensures that Workplace initiatives are aligned to organisational strategy, governed appropriately and delivered to time, cost and quality.

The role owns product performance measures, adoption outcomes and benefits realisation, using insight and feedback to continuously improve the end-user experience, simplify ways of working and ensure Workplace products are secure, reliable, cost-effective and fit for purpose.

What you’ll do

Product Vision & Roadmap (20%):

Define and maintain the product vision, outcomes and roadmap for Workplace products and services, including end-user devices, collaboration platforms, M365 services, identity and access, workplace facilities technology, endpoint lifecycle and workplace tooling. Translate organisational priorities, business needs and technology direction into an outcome-based roadmap with clear milestones, dependencies, benefits and measurable value.

Backlog Management & Prioritisation (25%):

Own, shape and prioritise the Workplace product backlog, ensuring work is clearly defined through user stories, requirements, acceptance criteria, non-functional requirements and business value statements. Balance demand across strategic change, operational improvement, risk reduction, technical debt, regulatory requirements, adoption needs and end-user experience improvements. Ensure delivery teams have a transparent, well sequenced and delivery-ready backlog.

 Stakeholder Engagement and Business Alignment (15%):

Build strong relationships across Workplace, CTO, Cyber, Data, Service Operations, Finance, Change, regional teams and internal customer groups. Understand business needs, user pain points and operational priorities, then translate these into clear product outcomes. Communicate roadmap progress, trade-offs, risks, dependencies and decisions so expectations are managed and business value is understood.

Delivery Support & Acceptance (15%):

Work with delivery teams through discovery, design, build, test, release and adoption. Provide timely decisions, clarify requirements, support Agile ceremonies and formally accept outcomes against agreed acceptance criteria. Ensure operational readiness is embedded, including support models, knowledge articles, communications, training, monitoring, service transition, disaster recovery and business continuity considerations.