Head Of Operations
Posted 13 Oct 2026
Advertised as “Head of Operations”
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 8+ yrs
- Management level
- People management
- Employment
- Hybrid
- Contract
- Full-time
No salary listed for this role.
CertificationsCIMA, ACCA
About us
We are a leading consultancy with a purpose to make an enduring impact on health and healthcare. We work with leaders and frontline teams to improve health, transform healthcare, drive adoption of innovation and create value through investment.
Our consultancy serves the entire healthcare sector, from payors and providers of care, to life science companies, health tech and sector suppliers and health investors. We provide end-to-end services, from strategy through implementation, accelerated by data, digital and AI.
We shape opinion through evidence-based thought leadership on key issues affecting health. With unmatched ability to access and use health data, our consultants are a driving force for delivering positive and meaningful change.
About the role
CF is growing, and the way we plan, resource and report on that growth needs to keep pace. This role exists to turn our ambitions into a clear, deliverable business plan, to make sure the right people are on the right work at the right time, and to give the firm a single, trusted view of how it is performing. Our profitability turns on utilisation, day rate and leverage, and you will own the operational levers behind all three.
You will report directly to the Chief Operating and Commercial Officer (COCO) and lead the Operations and Resourcing team. Day to day, you will lead business planning and forecasting, run resourcing across every practice and geography, and produce the performance reporting that our Executive Operating Committee (EOC) and Board rely on. You will work as a business partner to Partners and Heads of Practice, and sit on the Leadership Team. This is a critical role for the day-to-day operations of the company, as well as growth and international expansion, and you will have a leadership role in shaping how a growing consultancy plans and runs its work.
Our strategic intent
We are focused on building the leading consulting company dedicated to health. We serve the entire healthcare sector, including healthcare systems (providers, payors and regulators), life sciences (pharmaceuticals, biotech, devices and diagnostics), health technology, health investors, and the wider supplier landscape.
We provide end-to-end services, from strategy through implementation, supporting organisations to improve population health and healthcare outcomes. Our work spans strategy and transformation, finance and performance improvement, and delivery accelerated by data, digital and AI. We help clients understand their ambitions, identify opportunities to create value, apply innovation in practice, and deliver sustainable, measurable change.
Our consulting is accelerated by data. With an unmatched ability to access and use health data, we are recognised for our expertise in its safe and responsible application, improving health and healthcare delivery, supporting adoption of innovation, generating evidence, and informing decision-making. Our engineering and data science capabilities underpin our consulting and are also deployed directly with clients, often as part of multidisciplinary teams.