Customer Care Advisor
Posted 17 Sep 2025
Advertised as “Dutch Customer Care Advisor - Lisbon”
BranchFactor Summary
The original posting with the fluff stripped out
- Management level
- Individual contributor
- Contract
- Full-time
Compensation
No salary listed for this role.
Role speciality
Customer Support
Do you want to live a rewarding career representing some of the world’s most exciting brands?
Join a multicultural team and make a real impact on clients’ businesses every day. As a Customer Support Advisor, you’ll provide excellent service, maintain quality, and help improve client performance.
Responsibilities:
- Engage with clients via calls and emails to provide product and service guidance.
- Review client requests and process them accurately.
- Contribute to continuous improvement initiatives to enhance customer satisfaction.
- Share insights and feedback with internal teams to optimize service.
Requirements
- Native-level Dutch and fluent English (B2)
- Previous customer support experience is a plus
- Excellent verbal and written communication skills
- Proactive, self-motivated, and a strong team player
- High school diploma or vocational training completed
- EU citizenship or valid work permit for Portugal
Benefits