Project Coordinator

Account/Project Support Specialist I

Company: 1 Resource Group
Status: Exempt
Location: Tyler, TX
Salary Range: $46,000–$50,000 annually

Position Overview

1 Resource Group is seeking an experienced and highly organized Account/Project Support Specialist I to support customer accounts, project operations, logistics, and service delivery.

This position works directly with customers, contractors, vendors, carriers, and internal teams to ensure equipment, tools, materials, and services are coordinated efficiently and accurately. The ideal candidate is a strong problem-solver who can manage multiple priorities, make sound decisions independently, and thrive in a fast-paced environment.

The Account/Project Support Specialist I will coordinate services for contractors and customers at various locations and may also assist with training other members of the department.

Key Responsibilities

• Monitor contracts, customer orders, and work orders to ensure accuracy and contract compliance.
• Communicate and negotiate with carriers, vendors, and customers to obtain competitive pricing while maintaining excellent customer service.
• Research and locate equipment, tools, materials, or other resources requested by customers when items are not currently in stock.
• Coordinate logistics to move requested equipment and materials from their current location to the customer as quickly and cost-effectively as possible.
• Track deliveries, transfers, orders, and other project-related logistics.
• Monitor work orders, contracts, invoices, and billings to ensure all records are accurate and reconciled.
• Identify operational or customer service issues and independently recommend appropriate solutions.
• Analyze problems of varying complexity and make recommendations consistent with project and organizational objectives.
• Organize and prioritize multiple projects and assignments while meeting established deadlines.
• Plan and manage daily work assignments with limited supervision.
• Carry out additional assignments and priorities established by management.
• Maintain professional communication with customers, contractors, vendors, coworkers, and management.
• Maintain compliance with all applicable company policies, procedures, safety requirements, and regulatory standards.
• Support 1 Resource Group's Health, Safety & Environmental policies and procedures.
• Assist with training or supporting other department team members as needed.
• Maintain reliable attendance and punctuality.