Software Engineer

Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection. Others handle simple interactions. Front handles the coordination and context behind complex B2B customer relationships. Over 9,000 companies, including Uber Freight, Navan, and Stripe, rely on Front because it's the only one that can run the operational layer that makes customer-facing work actually succeed.

Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous accolades, including a Certified Great Place to Work in 2026, Top Places to Work by USA Today 2025, Y Combinator's list of Top Companies in 2023, #4 on Fortune’s Best Workplaces in the Bay Area™ ,Inc. Magazine's 2022 Best Workplaces list, and Forbes Best Startup Employers 2022 List.

The Core Product Experience (CPX) team owns the heart of the Front application where frontline users triage and route conversations, collaborate with teammates, and craft high-quality replies. CPX's mission is to ensure that frontline users can work more efficiently, with higher quality, and a happier day-to-day experience. The team's scope is broad, and supports multiple top company initiatives, such as new ICPs and our Copilot feature adoption. CPX partners closely with other pods across Engineering to deliver high-impact initiatives. As Front continues to invest in AI-powered workflows, CPX is at the center of the product strategy.

We're looking for a Software Engineer who helps shape what we build, leads delivery through ambiguity, and sets a high bar for engineering craft. You will work closely with Product and Design to define solutions, work through scope, risks, and open questions, make thoughtful tradeoffs, and ship experiences that are technically excellent and delightful to use.

We're a collaborative team that values experimentation, quick decisions, and a feedback-first culture. We care deeply about code quality, hold ourselves accountable, and take real pride in the team we've built.