Communications Specialist

At Umpisa Inc., our mission is to make the Philippines be known globally as a tech hub.

Umpisa Inc. is a progressive technology services company that partners with select industries, clients and people to work on pioneering and industry-changing solutions via digital transformation, modern software development and venture building.

We create a set of world-class and impactful products and solutions to help organizations and individuals live better lives. We offer demanding, challenging and rewarding careers in software development, product development, emerging technologies, and more for the right candidates.

Essential Skills:

• Aligns with our values: Excellence, Integrity, Professionalism, People Success, Customer Success, Fun, Innovation and Diversity
• Strong communication skills
• Strong problem solving and analytical skills
• Excellent problem-solving ability
• Would like to work as part of a self-organizing Scrum team in a scaled agile framework
• Proactive and quality-focused mindset
• Must be a self-starter and loves to collaborate with the team and client

Job Summary

The Communications Specialist is responsible for supporting internal communications and engagement initiatives related to IT systems, projects, and digital tools across the bank. The role focuses on ensuring clear, timely, and user-friendly communication to help employees understand, adopt, and effectively use IT services and solutions. The role works closely with IT teams, project managers, and change partners to translate technical information into clear messages, develop communication materials, and support rollout and adoption activities.

Requirements

1. IT Communications Planning & Support

• Assist in the development and execution of communication plans supporting IT initiatives, system enhancements, and technology rollouts.
• Help identify communication needs, audience segments, timing, and appropriate channels for IT-related announcements and updates.
• Support the identification of potential communication risks, gaps, or dependencies that may affect user understanding or adoption.

2. Content Creation & Engagement

• Develop clear, engaging, and user-friendly communication materials such as announcements, emails, FAQs, quick reference guides, infographics, posters, and short videos.
• Translate technical or complex IT concepts into simple, business-friendly language suitable for non-technical audiences.