IT Manager
CA$100,000 – CA$120,000 / yr base salary
Posted 21 Sep 2026
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 8+ yrs
- Management level
- People management
- Employment
- On-Site
- Contract
- Full-time
| Base salary | CA$100,000 – CA$120,000 / yr |
|---|
Field of studyComputer Science, Information Technology (or related)
Study levelDiploma or higher
IT Manager
Role: Full-time, on-site (5 days/week)
Location: Etobicoke, Ontario (Toronto)
Comp: $100,000-$120,000 base + bonus + benefits
About Us
A profitable, privately owned, growing B2B company in the industrial space. Proudly Canadian and entrepreneurial, serving business customers across North America.
With under 100 employees and a small, hands-on IT function, we're scaling while keeping a practical, no-politics, get-it-done culture.
How We Work
Technology should make the business run better, not just keep the lights on.
This role reports to the Director of IT and mentors other IT team members. It's a player/coach role: you set the plan, advise the team and build the infra. Perfect for those who like to be close to the action, but also influence the big IT decisions. Occasional travel between our Ontario sites.
Here's how your time will generally split (actual time will vary weekly):
-
IT Leadership and Planning (about 25%): Building the annual IT roadmap and budget with senior leadership, deciding which projects get green-lit, leading upgrades end to end, and managing vendors and our MSP relationship. Coaching and prioritizing the team's work.
-
Business Applications & ERP (25%): Tier 2/3 support for our ERP and CRM, maintaining an internal quote-generation system that pulls from ERP data. Planning upgrades/testing. Key tech: Epicor Prophet 21, Salesforce, SQL, Fivetran / Azure Data Factory
-
Infrastructure and Networking (20%): Ensuring that switches, wireless, VPN, servers, and backups are healthy across our sites. Key tech: Ubiquiti UniFi, virtualization, backup platforms
-
Microsoft 365 and Cloud (15%): Running the tenant, access and compliance policies, user onboarding/offboarding and device management, plus SaaS licences and renewals. Key tech: Microsoft 365 (Exchange Online, Teams, SharePoint, Intune, Entra ID), Azure
-
Security and Voice (15%): Triaging security alerts, tuning policies against Secure Score, and running the phone system end to end. Key tech: Microsoft Defender, Teams Phone (Direct Routing, call queues, E911)
Note: We're planning to onboard an external MSP this year for first-response support and after-hours monitoring; you'll own that relationship and be the internal escalation point.