Service Technician

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. 

This is a specialist level, where technicians are assigned responsibilities for performing highly skilled mechanical work in the repair and maintenance of coaches. Responsibilities may include trouble-shooting repair needs which are difficult to identify; independently completing major repair projects, or directing projects requiring a team effort, including supervision of others in the completion of some work.

Core Responsibilities: 

• Work independently or in a team environment with minimal supervision
• Diagnose and repair Electrical. HVAC, suspension, Pneumatic and Brake Systems
• Provide training, assistance, and mentoring of fellow coworkers
• Respect and care for the customer and their equipment
• Develop personal professional and technical skills on an ongoing basis
• Act as a worthy representative of Prevost at all times
• Foster teamwork and improved communications between sectors at all times
• Respect the rules and guidelines of the company
• Demonstrate leadership through application of the RED CARPET POLICY
• Uphold and promote corporate core values
• Comply with the quality and safety standards of the organization
• Provide customer service while upholding the level of performance and quality and quality of the motor coach to ensure repeat business and continued loyalty of our customers
• Diagnose and repair customer equipment
• Complete documentation thoroughly and timely according to company requirements
• Maintain a clean and safe work environment on a continuous basis
• Verify the materials and equipment used in compliance with ISO guidelines

Knowledge, Skills & Ability: 

• Pass required aptitude test
• Advanced troubleshooting and diagnostic abilities
• Go to type person in areas of expertise
• Ability to look up parts efficiently and independently
• Assist customers over the phone with technical issues and / or questions
• Fill in for team leader when needed
• Be proficient in electronic media and laptop use

Required Education and Experience:

• High school diploma, or GED required
• Maintain all requirements for Level 1 and Level 2 technician.
• 4 years of qualified mechanical experience or technical school graduate.