Head Of Technology
US$130,000 / yr base salary
Posted 30 Sep 2026
Advertised as “Head of Technology - USA”
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 8+ yrs
- Management level
- People management
- Employment
- Hybrid
- Contract
- Full-time
- Visa sponsorship
- Not offered
| Base salary | US$130,000 / yr |
|---|
Field of studyBusiness, Engineering, Information Technology (or related)
Study levelBachelor's
Head of Technology (USA) - Hybrid (Greater Los Angeles, CA)
About the Role
Reporting to the GM – Technology, the purpose of the Head of Technology is to run Eco Outdoor's technology operations and delivery day to day, so our systems, vendors and projects keep pace with a business growing quickly across the US, Australia, and New Zealand.
This role keeps our core platforms and partners (Salesforce, NetSuite, website and IT managed service providers) reliable and well supported, delivers technology projects on time and on budget, and builds a function that can scale shoulder-to-shoulder with the business. It also owns the technology in our offices and showrooms, and a repeatable model for fitting out new US locations.
The Head of Technology partners closely with the GM Technology as a genuine deputy, and with leaders across Sales, Operations, Supply Chain, Marketing, People & Culture, Product, and Finance in both the US and Australia.
The role is onsite/hybrid and based in the greater Los Angeles, CA area. The working schedule is 10:00am – 6:00pm (Pacific Time), Monday to Friday. The later start is intended to give daily overlap with our Sydney team. The role includes occasional travel to Sydney and to our team in Semarang, Indonesia.
Key Outputs
Technology Operations and Managed Services
- Keep our core business systems, Salesforce, NetSuite and our digital platforms, stable, secure and well supported across every region.
- Own day-to-day IT service across Australia and the US, delivered through our IT managed services partners, so our people get fast, reliable support wherever they work.
- Set and track service standards with each partner, with regular service reviews, so issues are resolved within SLAs and root causes are fixed rather than patched.
- Lead the evaluation of whether our managed services partners are fit to support the business's future growth, and drive the changes needed where they aren't.
Workplace Technology
- Make sure day-to-day physical technology works seamlessly across our offices and showrooms: AV, hardware and devices, office networking and wireless access points.
- Own the hardware lifecycle, from procurement and setup through to maintenance and replacement.
Showroom and Site Buildouts
- Partner with our Showroom Development and Construction Manager to support our physical growth across the US.