Operational Risk Manager

Ko Mātou – About Us

Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we’re shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

Mō te tūranga - About the role

As a Manager, Operational Risk & Resilience in our Operational Risk & Resilience Centre of Excellence, you’ll play a key role in helping ANZ New Zealand manage operational risk and build strong, sustainable resilience practices.

You’ll work closely with business and risk teams to provide practical advice, support the implementation of risk frameworks and regulatory requirements, and constructively challenge how risks and controls are managed. As a trusted first line risk partner, you’ll help strengthen business ownership, risk capability and accountability across ANZ New Zealand.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Location: Auckland

Role Type: Permanent, Full Time

Ka aha tō rā e kite ai? - What will your day look like

You’ll help the business identify, assess and manage operational risk and resilience across services, processes, people, data, suppliers and other key dependencies. You’ll provide practical guidance and constructive challenge, helping teams understand their responsibilities and develop sustainable risk solutions.

Your key responsibilities will include:

• Supporting the implementation of operational risk and resilience frameworks, standards and regulatory requirements.
• Facilitating risk and resilience assessments and identifying gaps in controls, plans and risk treatments.
• Analysing incidents, issues and risk information to identify emerging risks, trends and improvement opportunities.
• Preparing clear reporting and insights, while supporting governance, capability development and continuous improvement.

Ōu Pūkenga? - What will you bring?

To grow and be successful in the role, you will ideally bring the following:

• Sound knowledge of operational risk and resilience frameworks, controls and risk management practices.
• Experience partnering with business stakeholders to provide practical risk advice and constructive challenge.
• Experience assessing risks, controls and resilience dependencies and identifying appropriate actions.
• The ability to interpret regulatory, policy and framework requirements and support their practical implementation.
• Strong analytical, communication and reporting skills, with the ability to turn complex information into clear recommendations.
• The ability to engage and empower a diverse range of stakeholders and influence outcomes without direct authority.
• A tertiary qualification in business, law, risk or a related field would be beneficial. Professional certification in risk, resilience, compliance, assurance or analytics would also be highly regarded.

You’re not expected to have 100% of these skills. At ANZ, a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

He aha te take e uru ai koe ki a mātou? - So, why join us?

From the moment you join ANZ, you'll be part of a work whānau striving towards a common purpose: shaping a world where communities thrive.  

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and community you need to take the next big step in your career.  

We're a diverse community at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to wellbeing services and discounts on selected products and services from ANZ and more.    

At ANZ you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of Aotearoa New Zealand's communities and this is one of the reasons that has inspired us to develop a multi-year Te Ao Māori Strategy called Tākiri-Ā-Rangi. This includes increasing representation of Māori and Pasifika people at ANZ. Join us and get involved in one of our affinity networks which help us to better understand and meet the needs and interests of our increasingly diverse workforce.

Kua wātea te katoa ki te tono. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with an access requirement or disability, let us know how we can provide you with additional support.  

To find out more about working at ANZ visit https://www.anz.co.nz/careers/.You can apply for this role by visiting ANZ Careers and searching for reference number 124324.

Te Rā Ōtinga - Job Posting End Date

27/10/2026, 11.59pm, (NZST)