Program Manager

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

The Program Manager, NFR Frameworks brings deep Non-Financial Risk Framework subject-matter expertise and a strong understanding of delivery and embedment. Working as part of the Frameworks team, the role supports the implementation, embedment and ongoing enhancement of ANZ’s NFR Framework, translating complex risk requirements into practical and sustainable outcomes across ANZ. 

Role Type: Permanent
Role Location: Melbourne, Sydney or Brisbane
Work Hours: Full time

What could your day look like?

The role works across Line 1 and Line 2 as a subject-matter expert in the NFR Framework, collaborating with the Frameworks team to translate strategic and regulatory requirements into practical solutions and support their implementation and embedment across the organisation. 

Program Delivery & Framework Implementation 

• Demonstrated end to end program deliver experience in a large organisation - financial services preferred
• Work with the Frameworks team to implement, embed and continuously enhance the framework, ensuring outcomes are practical, sustainable and aligned with business and regulatory requirements 
• Guide business, Risk, Compliance, technology, data and change teams in translating framework requirements into processes, tools, systems and ways of working
• Apply experience of delivery and embedment to resolve challenges, support decisions and help translate framework requirements into sustainable outcomes
• Provide input into the design, interpretation and application of the NFR Framework. 

Stakeholder Alignment & Governance 

• Build alignment across business leaders, Risk, Compliance and delivery teams on scope, priorities, accountabilities and delivery expectations
• Prepare clear status reporting, recommendations and decision materials for program and risk governance forums
• Drive timely decisions and action closure, maintaining clear governance, delivery evidence and accountability across the Three Lines of Defence. 

Embedment & Benefits Realisation 

• Establish implementation readiness and embedment measures, using data, stakeholder feedback and assurance insights to track adoption and effectiveness
• Identify adoption barriers and coordinate targeted actions to strengthen capability, ownership and consistent application of the framework
• Transition completed deliverables into sustainable business-as-usual ownership with clear controls, accountabilities and monitoring arrangements.

Delivery Assurance & Quality 

• Monitor delivery performance and emerging risks, providing transparent reporting and escalating decisions or interventions required to protect outcomes
• Support assurance and review activity by maintaining clear evidence of delivery, implementation, adoption and benefits realisation.

What will you bring?

• Experience with uplift of Non-Financial risk frameworks, including their design, interpretation, application and ongoing enhancement within a large financial institution or similarly regulated environment
• Strong understanding of regulatory expectations and the practical application of NFR requirements across business processes, controls and operating models
• Sound understanding of how complex risk, regulatory or transformation initiatives are delivered, implemented and embedded across an organisation
• Ability to translate complex framework requirements into clear, practical and sustainable business outcomes
• Exceptional stakeholder management and influencing skills, including the credibility to provide specialist advice and drive alignment and decisions at executive level
• Ability to communicate complex NFR and delivery matters clearly to executive, technical and operational audiences
• Sound judgement and the ability to operate effectively in ambiguous and evolving environments. 

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 125707 .
 

Job Posting End Date

16/10/2026, 11.59pm, (Melbourne Australia)