Relationship Associate

Ko Mātou – About Us

Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we’re shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

Mō te tūranga - About the role

As a Relationship Associate, you will be responsible for supporting Relationship Managers (RM) in making banking easier for customers and providing customer solutions and insights by conducting financial analysis, and lending support for designated customer groups. The Relationship Associate will develop credit and relationship skills and within 12 months of role commencement they may hold a small CAD and manage 3 or more accounts (at Senior Manager and credit discretion). The role is ideal for emerging staff with the potential to take on Relationship Management responsibilities.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: PermanentRole Location: Auckland Work Hours: Full-time

*Multiple roles available*

Ka aha tō rā e kite ai? - What will your day look like

As a Relationship Associate, you will have the opportunity to: 

• Understand customer portfolios, their numbers, goals, challenges and value propositions
• Enhance bank’s profile by showing an understanding of customer industries and associated markets
• Develop effective relationships and work collaboratively both within Business and across ANZ
• Work with Relationship Managers/Senior Managers and product partners to develop and deliver appropriate customer solutions and resolve concerns
• Ensure the Bank’s standards of compliance and operational excellence are maintained
• Provide support for financial analysis and interpretation of customer information to ensure accurate credit decisions are made at all times
• Maintain a full knowledge of the Bank’s credit issues and policies so that appropriate decisions are made

Ōu Pūkenga? - What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Great financial literacy, analytical skills, commercial and business acumen
• Strong analytical ability to assess and interpret implications of financial trends
• Prior experience in developing strong relationships in a customer delivery/ customer experience role
• Sound understanding of the structuring of security arrangements
• Experience in the banking industry is an advantage, but not a requirement
• Preferably possesses an accounting or finance degree or equivalent, though not a strict requirement

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

He aha te take e uru ai koe ki a mātou? - So, why join us?

From the moment you join ANZ, you'll be part of a work whānau striving towards a common purpose: shaping a world where communities thrive.  

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and community you need to take the next big step in your career.  

We're a diverse community at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to wellbeing services and discounts on selected products and services from ANZ and more.    

At ANZ you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of Aotearoa New Zealand's communities and this is one of the reasons that has inspired us to develop a multi-year Te Ao Māori Strategy called Tākiri-Ā-Rangi. This includes increasing representation of Māori and Pasifika people at ANZ. Join us and get involved in one of our affinity networks which help us to better understand and meet the needs and interests of our increasingly diverse workforce.

Kua wātea te katoa ki te tono. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with an access requirement or disability, let us know how we can provide you with additional support.  

To find out more about working at ANZ visit https://www.anz.co.nz/careers/.You can apply for this role by visiting ANZ Careers and searching for reference number 125023.

Te Rā Ōtinga - Job Posting End Date

20/10/2026, 11.59pm, (NZ)