Design Lead

About Big Human:

• Big Human is a New York City-based technology, design, and branding agency with over a decade of experience solving complex problems and creating world-class digital experiences
• Notable work includes HQ Trivia, Vine, and Subdial; clients span from high-growth startups to Fortune 500s including Netflix, Gemini, Rockefeller Center, and Whistle
• Fully remote team with regular company retreats and quarterly coworking events
• Values: supportive, grounded, passionate, forward-thinking, and accountable

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About the Role:**

• Big Human is looking for a Product Design Lead with 8+ years of product design experience at an agency, studio, or client-side organization
• This is a rare opportunity to meaningfully shape the creative direction and design culture of a growing studio. They're looking for someone with a builder's mindset — someone motivated by influence and craft, not just credentials.
• You'll lead design projects end-to-end, from discovery and ideation through to high-fidelity design, handoff, and QA, across a diverse range of clients from startups to Fortune 500s
• You'll collaborate closely with Design, Product, Marketing, and Engineering teams to deliver exceptional digital experiences
• Agency experience is required

Key Responsibilities:

• Lead design projects from start to finish with autonomy and authority, including discovery, ideation, workshops, definition, high-fidelity design, design systems, handoff, and visual QA
• Plan and facilitate design workshops, client reviews, user research, and user testing sessions
• Work collaboratively with the Big Human design team to solve complex product and UI challenges; contribute hands-on design work when needed
• Provide feedback and guidance to ensure work meets high visual standards and incorporates best practices
• Lead, mentor, and guide designers at both an individual and team level with high-level strategic design direction
• Articulate and defend design decisions clearly to clients and internal stakeholders
• Navigate ambiguity and pivot quickly with changing priorities in a fast-paced, deadline-driven environment
• Oversee and provide creative direction across 1–2 additional concurrent projects beyond your own hands-on work, guiding other designers to maintain quality and consistency

Qualifications:

• 8+ years of product design experience, with agency experience required
• A high-caliber portfolio showcasing complex products with strong visual design, UI/UX, prototyping, typography, and visual hierarchy