AI Workflow Engineer
Posted 31 Aug 2026
BranchFactor Summary
The original posting with the fluff stripped out
- Management level
- Individual contributor
- Employment
- On-Site
- Contract
- Full-time
No salary listed for this role.
Field of studyBusiness Administration, Engineering (or related)
Study levelBachelor's
AI Workflow Engineer
Full-Time | Tempe, AZ
About Basata
At Basata, we’re rethinking the way healthcare practices get work done. Our AI-powered tools help automate the repetitive, time-consuming tasks that bog teams down, so staff can spend less time on admin and more time with patients.
We’re a small, fast-moving team that loves building smart systems and simple, intuitive experiences. If you’re someone who gets excited about early-stage energy, designing better ways to work, and fixing what’s broken in healthcare, we’d love to connect.
About the Role
Basata builds AI agents that answer patient calls and process inbound clinical documents for cardiology and urology practices. Every deployment is different: a different EMR, a different set of fax lines, a different way of deciding who gets to schedule what. The AI Workflow Engineer is the person who works that out and makes it real.
You will run multiple customer implementations concurrently, each with its own phases, gates and stakeholders. The work is roughly split between project management and process design — where the balance shifts week to week.
What You'll Do
Program and project management
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Own customer implementation projects (simultaneously) end to end, from contract handoff through go-live and the stabilization period that follows
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Manage internal & external stakeholders through a project’s lifecycle
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Regularly report status updates and provide clear communication to internal and external teams
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Run each project against defined phase gates, and hold the gate — a phase does not close because the date arrived
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Provide feedback to current program & project management office to continuously refine best practices and standardization
Workflow design (AI) and problem solving
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Walk the current-state process on site — at the desk, with the people doing the work, not from a description of it
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Map workflows as swimlane process maps and validate them with the staff who will live with the result
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Diagnose why a process fails before designing the replacement, using data rather than the first plausible explanation
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Translate what you find into agent configuration, routing rules, extraction fields and escalation paths
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Own defect triage during testing, and decide what ships, what waits, and what was never in scope