Instructor

Department: Technical Training Electricity New York 

Location: Liverpool, NY/Hybrid working 

About us

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

About the Role

We are seeking a motivated and organized training professional to support Transmission Line Services (TLS) training programs across New York State. This role is focused on training coordination, facilitation, logistics, and administrative support. The successful candidate will work closely with TLS leadership, field supervisors, instructors, vendors, and Learning & Development to ensure training events are planned, resourced, documented, and executed successfully. 

The ideal candidate has a strong understanding of electric utility operations, excellent organizational skills, and the ability to effectively support both classroom and field-based learning activities. 

Key Responsibilities

Training Administration & Coordination 

• Serve as the primary coordinator for TLS training activities.
• Manage training schedules, class rosters, attendance records, and training documentation.
• Coordinate classroom, field, and vendor-led training logistics.
• Ensure required materials, equipment, tooling, and resources are available prior to training events.
• Support annual training cycles, progression schools, compliance training, and refresher programs. 

Facilitation & Learner Support 

• Facilitate portions of classroom and hands-on training programs.
• Support instructors and subject matter experts during training delivery.
• Assist in administering practical evaluations, sign-offs, and training records.
• Help ensure a positive learning experience for employees attending TLS training programs.

Stakeholder & Vendor Management 

• Act as a liaison between Training, TLS Leadership, Field Operations, vendors, and union training representatives.
• Coordinate scheduling and communication with outside vendors and internal stakeholders.
• Support planning meetings and assist with training readiness reviews. 

Program Support & Continuous Improvement 

• Maintain and update training materials, records, and learning resources.
• Assist with curriculum revisions and training program improvements.
• Track program metrics and support reporting requirements.
• Identify opportunities to improve training efficiency, consistency, and learner readiness.

What You'll Need

Required Qualifications

• Experience in electric utility operations, training, workforce development, or a related field.
• Strong organizational, administrative, and project coordination skills.
• Ability to work independently and manage multiple initiatives simultaneously.
• Comfortable facilitating meetings, training sessions, and group discussions.
• Strong communication and relationship-building skills. 

Preferred Qualifications

• Electric utility experience. 
• Experience coordinating training programs or workforce development initiatives. 
• Experience working with field operations, transmission, distribution, substation, or related utility functions. 
• Prior experience leading groups, mentoring employees, or facilitating training. 
• Knowledge of adult learning principles and training administration. 

Why Join the Team

This position provides critical support to TLS leadership by ensuring training programs are organized, effective, and ready to meet workforce demands. The role enables field leaders and subject matter experts to focus on technical content while ensuring the administrative, logistical, and coordination aspects of training are executed successfully. 

More Information

This is a hybrid role working ~2days/week from our Liverpool, NY office. 

#LI-NK1 #LI-Liverpool  #LI-Syracuse  

Salary

$101,000-$118,000

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.

Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.