Security Guard

The Experience Senior Living Team is comprised of dynamic professionals that are fueled by their passion to empower people as they grow older to live life to the fullest. They are creators, architects, nurses, researchers, programmers, marketers, facilitators, developers, investors, and caregivers, all focused on making a positive impact on the lives of residents, their families and team members.

We are looking for a Security Guard to join our amazing team!

Shift: Friday & Saturday 11pm-7am

Job Summary: The Security Guard ensures the safety and security of residents, staff, and visitors at the senior living community during overnight hours. This position also provides concierge-style support, including monitoring guest access, handling deliveries, and assisting with resident and visitor needs. The ideal candidate maintains a professional, approachable demeanor while upholding community policies and emergency response procedures.

Key Responsibilities:

• Monitor and patrol interior and exterior areas of the community to maintain a safe environment.
• Greet and screen all visitors, ensuring that only authorized individuals enter the premises after hours.
• Receive, log, and appropriately store deliveries received overnight, and notify appropriate staff or residents as needed. Respond promptly and professionally to emergencies, including medical, fire, or security incidents, according to community protocols.
• Conduct routine safety inspections of doors, locks, windows, and alarm systems and report maintenance or safety concerns promptly.
• Maintain an active presence at the reception desk, offering courteous assistance to residents, family members, and overnight staff.
• Document all security incidents, unusual occurrences, and daily activities in detailed written reports.
• Operate security systems including access control, video surveillance, and fire alarm panels. Assist with minor facility issues during overnight hours, such as reporting leaks, spills, or other urgent concerns to on-call staff.
• Support emergency evacuation procedures and help residents and staff to safety if needed.
• Always maintain confidentiality and respect resident privacy.
• Maintain a safe, clean, and organized reception, lobby, and welcome area by complying with procedures, rules, and regulations.
• May perform other duties as assigned.

Requirements

• A high school diploma or equivalent is required.
• Previous security, concierge, or customer service experience is preferred; experience in a senior living, healthcare, or hospitality setting is highly desirable.
• CPR, First Aid, and AED certification is required or must be obtained upon hire.
• Strong observational, problem-solving, and communication skills are essential.
• Candidates must have the ability to remain calm and professional in stressful or emergency situations.
• Basic computer proficiency is necessary for operating security systems, completing electronic reporting, and using communication tools.
• The position requires the ability to walk, stand, and patrol for extended periods, and occasional lifting up to 25 pounds may be required.
• Ability to work overnight shifts, with weekends and holidays as needed.
• Think critically, assess situations quickly, and independently make sound decisions to maintain the safety and security of the community.
• Demonstrate innovation and flexibility in resolving challenges in a courteous and professional manner.
• Act calmly and with good judgment when responding to emergencies, disturbances, or resident needs, even in high-stress or emotionally charged situations.
• Consistently identify and utilizes available resources, including technology and communication tools, to monitor and maintain a secure environment.
• Follow established protocols for routine operations while also adapting to unique or unexpected events with professionalism and attention to detail.
• Work collaboratively with residents, staff, visitors, and external partners to uphold the community’s welcoming culture and deliver excellent service.
• Maintain a professional, polished appearance and demeanor at all times, acting as a visible representative of the community’s standards.
• Demonstrate punctuality, reliability, and a commitment to covering assigned overnight shifts, including weekends and holidays as needed.
• Balance multiple tasks, including guest monitoring, delivery handling, and emergency response, while providing high-quality service and maintaining security vigilance.

Benefits

We offer a full benefits package that includes medical, dental, vision, STD/LTD, life and voluntary life, 401k with employer matching, paid holidays, and up to 20 days PTO in the first three years.

Compensation: $19-20/hour