Quality Assurance Specialist

At Coconut 🥥, we connect founders and businesses with top-tier remote talent while prioritizing meaningful, reliable partnerships. We believe success happens when everyone wins. Clients achieve their goals, and our virtual professionals find purpose and growth in their work. We're currently looking for top talent to fill the role below:

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Role**: Quality Assurance (QA) Specialist

Monthly Rate: $1800-2150

Availability: Full-time - 40 hours/week

Time Zone: 9:00 AM to 5PM EST

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To streamline your application, please carefully review and complete ALL THREE items below before proceeding to the application form.

What to Prepare:

1️⃣ English Proficiency Rating – You will need to enter your CEFR English proficiency level in the application form. If you’re unsure of your rating, you can take a quick assessment here: EF SET Quick Check.

2️⃣ Coconut VA Profile (Resume) – Before submitting your application, please create your Coconut VA profile using this template: Coconut VA Profile Template. ⚠️⚠️⚠️ YOUR RESUME MUST FOLLOW THIS FORMAT AND SHOULD BE IN ENGLISH. This is a test of how keen you are with details and how well you follow instructions. ⚠️⚠️⚠️

3️⃣ 1-Minute Introduction Video – Record a short introduction video (preferably using Loom) and provide the link in your application. Before you do, check out these video tips and sample videos. Important: By submitting your video, you grant Coconut permission to share it on our platforms to help increase your chances of being matched with a client. Videos with broken or dummy links will result in disqualification.

Requirements

Experience Needed/Responsibilities:

- Design, execute, and maintain test plans, test cases, and test scripts across web, mobile, and/or backend systems.

- Perform manual and, where applicable, automated testing across functional, regression, integration, and exploratory testing cycles.

- Identify edge cases, usability issues, and defects beyond the obvious through thorough and intuitive testing.

- Test from multiple perspectives, including the end user, QA engineer, and product owner, to ensure a high-quality release.

- Document defects clearly with enough detail for developers to reproduce and resolve issues efficiently.

- Collaborate closely with developers, product managers, and designers throughout the sprint and release cycle.

- Advocate for quality throughout the entire development process, from requirements gathering to post-release monitoring.

- Own the end-to-end testing process for assigned features and ensure every release meets a high standard of quality.

- Recommend improvements to QA processes, testing strategies, and tooling to continuously improve product quality.

Good to have:

- Experience with test automation frameworks such as Selenium, Cypress, or Playwright.

- Familiarity with API testing tools, including Postman.

- Experience working in a startup or fast-paced product environment.

Non-negotiable Requirements:

- 4+ years of hands-on QA experience with a strong understanding of software testing, test case creation, and defect management.

-  Experience working in Agile development environments, including familiarity with SDLC and QA tools like Jira, TestRail, or Zephyr.

- Strong communication skills with the ability to clearly document bugs, collaborate with developers, and communicate findings effectively.

Industry/Tools Experience:

- Jira, TestRail, Zephyr, Selenium, Cypress, Playwright, Postman.

Benefits

We’re all about uplifting lives in Coconut and we make sure we provide benefits that support work-life balance, well-being, and growth. Here’s what you can look forward to as part of the Coconut Community! ✨

✅ Competitive Salary – We recognize your skills and experience with a great compensation package.
✅ 13th Month Pay – Enjoy an extra month’s salary—because who doesn’t love a little bonus?

✅ Paid Time Off – Recharge with 12 days of PTO to use however you like—vacation, self-care, or just a break from it all!
✅ US Holidays Off – Enjoy 12 paid US holidays throughout the year.
✅ Maternity & Paternity Leave – We support growing families with dedicated leave for new parents.

✅ Comprehensive Healthcare – We’ve got you and your family covered with quality healthcare benefits.
✅ Life Insurance* – Our full-time HMO plan includes life insurance for extra peace of mind.
✅ Mental Health Support – Prioritize your well-being with access to mental health consultations and wellness resources.

✅ Milestone Gifts & Birthday Treats – We celebrate your achievements and make your special day even better!
✅ Exciting Team Experiences – Think island getaways, virtual town halls, and regional meetups—because work should be fun, too!

✅ Stay Connected – Be part of a supportive network where you can learn, grow, and connect with amazing people.

Some benefits may vary. Full details will be provided during the onboarding process.