Server Administrator

Certain terms and conditions of employment for this position, including the rate of pay, benefits, etc., are currently subject to negotiation with the appropriate union

The Senior Server Administrator will drive the day-to-day maintenance and operations of on-premises and virtual servers to ensure stability and security of University of California, San Francisco’s (UCSF) computing environment. This role will coordinate server needs between a broad range of customers, partners, and key stakeholders in administrative and academic units. The Senior Server Administrator will act as a technical subject matter expert for Information Technology (IT) colleagues and provide training assistance and technical mentorship. This role will support hypervisor deployment and configuration as well as maintain day-to-day operations of centralized, distributed, physical, and virtual servers.

The Senior Server Administrator will positively impact UCSF’s operations and culture by ensuring UCSF's IT infrastructure is operable, secure, efficient, and effective in service of UCSF’s academic mission. This team member will advance the UCSF’s mission by delivering exceptional information technology services comprehensively and consistently across faculty, staff, and students. This role will execute UCSF’s vision while modeling UCSF’s culture and values.

This role is expected to support the strategic modernization of UCSF’s UNIX platform services, including the transition of AIX-based workloads to Red Hat Enterprise Linux (RHEL) on virtualized infrastructure. The incumbent will provide technical leadership in planning, migration, performance tuning, and operational stabilization of RHEL environments supporting critical healthcare and other Tier 0/Tier 1 applications.

Department Overview:

University of California, San Francisco (UCSF) is distinguished as a leading academic healthcare organization, home to groundbreaking discoveries, world-class education, and exceptional healthcare services. Infrastructure Services (IS) is the backbone of the technological infrastructure, assuring the technical services that enable the academic, medical, and research missions of the organization. Beyond a focus on maintaining systems and resolving issues, we are committed to nurturing the potential of our team members and empowering them to excel. UCSF Infrastructure Services provides 24x7 support to the University community, always upholding the highest level of responsiveness and reliability for our customers. IS values innovation and excellence in ensuring secure and efficient Information Technology (IT) services, regardless of the hour or complexity of the issue. 

The Platform Services team within Infrastructure Services is committed to empowering the academic, medical, and research mission of UCSF by ensuring that all customers have seamless, secure, and accessible technological support. The team oversees the management and maintenance of various technology platforms, including system and cloud services, to guarantee they are secure, readily available, and performing optimally. Platform Services handles the management of critical software, such as Epic, ensuring it supports the highest level of medical service delivery by operating at peak performance. The team also oversees data center operations, including server management, storage, and networking equipment, to ensure the reliable delivery of health services. Additionally, it manages databases with a focus on data security, availability, and top-tier performance. All these tasks are critical not only for the smooth operation of the University’s technological infrastructure, but also for enhancing productivity, enabling the provision of high-quality health services and learning, and ultimately, improving patient and student outcomes.