Spravato Medical Assistant

The Spravato Medical Assistant is responsible for serving as a point of contact to coordinate medical care, providing support to patients and psychiatric clinicians, ensuring quality customer service to patients as they navigate the mental health experience.

LIFESTANCE OVERVIEW LifeStance Health (NASDAQ: LFST) is one of the nation’s largest providers of virtual and in-person outpatient mental health care for children, adolescents and adults experiencing a variety of mental health conditions. LifeStance Health is based in Scottsdale, Arizona. Our Vision: A truly healthy society where mental and physical healthcare are unified to make lives better. Our Mission: To help people lead healthier, more fulfilling lives by improving access to trusted, affordable and personalized mental healthcare. Our Values: Delivering Compassion - We care for people unconditionally and act with empathy always. Building Relationships - We are collaborative, building enduring relationships to achieve more together. Celebrating Difference - We respect the diversity of every individual’s lived experiences. Since LifeStance Health was founded in 2017, we have grown to nearly 8,000 clinicians and team members serving patients in more than 600 locations. We acquire clinical practices and open new locations across the country, with thousands of new clinicians joining our mission every year. We are reimagining mental health. Learn more at www.lifestance.com.    Contact: Michael.Healy@lifestance.com

Responsibilities and Job Description

Responsibilities include :

Operational Excellence:

• Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection 
• Provide strong customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or emotional situations
• Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction 

Patient Support:

• Oversee the daily operations and management of clinical therapies under the direction of the Physician  

• Greet and room patients, obtain weight and vitals, review any relevant medical information and current medications, administer medications as indicated and ordered  

• Review all screeners related to patient’s appointment and alert physician if abnormal or high scores are reported  

• Provide clear patient instructions and education regarding treatments