Solutions Consultant

Canvas Medical is accelerating everyday medicine with an EMR platform built for healthcare automation. We create modern, elegant front- and back-end tooling to enable new ways for developers and clinicians to integrate data, automate workflows, and collaborate to solve healthcare's toughest challenges. In doing so we advance our mission to give care teams superpowers with software.
Canvas is institutionally backed by some of the greatest technology investors in the world (funded notable health tech companies such as GoodRx, Oscar Health, and Hims & Hers Health).
Role DescriptionWe're hiring a Solutions Consultant to join our GTM Operations team and bridge the gap between customer needs and platform capabilities. This role sits at the intersection of customer empathy, product strategy, and technical execution—helping providers and care teams unlock real value from Canvas Medical's EMR by transforming their workflows into actionable, high-quality solutions.
As a Solutions Consultant, you'll engage directly with customers, prospects, and internal stakeholders to understand complex healthcare delivery challenges. You'll translate these insights into clear product requirements, prototype solutions using the Canvas SDK, and help evolve our platform by identifying strategic enhancement opportunities. This is a high-leverage role where you'll act as a multiplier—accelerating how Canvas delivers value to customers while shaping how our platform scales.
The ideal candidate brings deep curiosity about healthcare technology, comfort with modern development tools, and exceptional ability to bridge business and technical contexts. You'll thrive in ambiguity, balance short-term customer needs with long-term platform health, and collaborate seamlessly across operational and technical teams. We're looking for someone with a growth mindset who can rapidly iterate, experiment with new approaches, and build from the ground up with agility.

Responsibilities

• Customer Discovery & Solution Design
• Engage directly with customers, prospects, and internal partners to understand clinical workflows, pain points, and desired outcomes
• Translate healthcare delivery insights into clear, structured Product Requirements Documents (PRDs) that drive solution design
• Balance immediate customer needs with long-term platform evolution to create sustainable, scalable solutions
• Document learnings and contribute to internal knowledge-sharing to elevate team effectiveness
• Technical Prototyping & Platform Development
• Build and validate solutions using the Canvas SDK, demonstrating fluency in event-driven design, handlers, and effects
• Partner with engineers to prototype elegant solutions that showcase platform capabilities
• Strategically evaluate when to deliver within existing SDK capabilities versus advocating for platform enhancements