Product Sales Specialist

We are seeking a Product Sales Specialist – Procedure to serve as a product and clinical subject matter expert, helping customers understand the value of IMO Health's Core Procedure solution and its ability to address complex clinical and data challenges.

This role partners closely with the Provider Sales Team throughout the sales cycle to understand customer needs, support solution discussions, demonstrate product capabilities, and communicate the value of IMO Health's solutions. The Product Sales Specialist will also gather customer and market insights to help improve sales effectiveness, product positioning, and customer engagement.

The ideal candidate combines healthcare technology expertise, strong clinical and workflow knowledge, and excellent communication skills. They are a confident presenter, collaborative partner, and lifelong learner who can quickly develop expertise in IMO Health's products and effectively support a broad range of customer conversations.

IMPACT YOU'LL MAKE:

 - Serve as a trusted Procedure subject matter expert who helps Sales teams understand customer challenges, communicate solution value, and advance customer opportunities.

• Translate clinical workflows, product capabilities, and data quality insights into meaningful business, operational, and clinical value for provider organizations and healthcare stakeholders.

• Gather and share customer feedback, competitive observations, and emerging market needs to help improve product positioning, customer engagement, and sales effectiveness.

WHAT YOU'LL DO:

• Partner with Sales teams throughout the sales lifecycle as a product and clinical subject matter expert.

• Participate in customer meetings to understand business challenges, workflows, and use cases.

• Translate customer needs into solution recommendations aligned with IMO Health's Procedure offerings.

• Deliver engaging presentations, demonstrations, and solution discussions tailored to executive, clinical, operational, and technical audiences.

• Connect IMO Health's product capabilities to customer priorities, workflows, and desired outcomes.

• Present and explain data quality assessments, helping customers understand findings, implications, and opportunities for improvement.

• Collaborate with internal Data, Clinical, Mapping, Product, Marketing, and Sales teams to support customer opportunities and develop customer-facing materials.

• Build credibility and relationships with customer stakeholders throughout the evaluation and decision-making process.

• Support RFP/RFI responses, customer evaluations, and other activities that help advance sales opportunities.

• Represent IMO Health at customer meetings, webinars, conferences, and industry events.

• Share customer feedback, market observations, and competitive insights with internal teams.

• Develop and maintain knowledge of Epic workflows, healthcare technology, clinical operations, and market trends relevant to IMO Health's Procedure solutions.

WHAT YOU'LL NEED:

• 3+ years of experience in healthcare IT, healthcare technology, clinical operations, or the Epic ecosystem, with a strong understanding of healthcare workflows and clinical processes.

• Candidates with relevant clinical experience within a health system and Epic experience will also be considered.

• Ability to understand customer challenges and workflows and connect them to technology solutions.

• Ability to clearly articulate product capabilities, business value, and customer outcomes.

• Strong presentation, communication, and storytelling skills.

• Ability to adapt messaging for executive, clinical, operational, and technical audiences.

• Collaborative and consultative approach to working with customers and internal stakeholders.

• Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.

• Curiosity, initiative, and a willingness to develop deep expertise in IMO Health's products and capabilities.

• Ability to travel approximately 25%.

PREFERRED SKILLS:

• Experience working for Epic or supporting Epic implementations, optimization, or clinical workflows within a health system. 

• Experience with Epic modules such as Beaker, Radiant, or Lumens. 

• Experience collaborating with Product Management, Marketing, Data, Clinical, or other cross-functional teams. 

• Familiarity with laboratory, radiology, procedural, pharmacy, or broader clinical operations. 

• Experience in SaaS, healthcare technology, enterprise software, or complex solution environments. 

• Understanding of healthcare interoperability and clinical data environments.