Employee Relations Specialist

Why GLS?
Purpose: Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, one’s family, and the needs of others. Through advanced analytics and technology, we can more accurately predict credit risk and provide more people with an affordable auto financing option for their next vehicle. That’s what GLS has done for over 10 years, helping more than half a million families meet and improve their transportation needs. 
People: Join a culture of over 1,000 employees who Care Deeply and Think Boldly, driving innovation in an adaptive and positive culture that celebrates successes. We empower and reward individuals and teams who make direct, positive impacts to the business and each other, who take pride in their work and are ever-raising the bar. 
Growth: Recognized by Inc 5000 as one of the fastest-growing private companies in America. Join GLS to grow with us!
Benefits: GLS offers the below great benefits for your amazing work!o   Competitive base pay and performance bonuses, dependent on roleo   Medical, dental, vision, telemedicine, supplemental insurance benefits, long-term and short-term disabilityo   401K with employer match and 100% immediate vestingo   Paid Time Off (PTO) and paid company holidays to help you balance work and personal lifeo   Paid Volunteer Time Off (VTO) Annuallyo   Tuition Reimbursement o   Parental Leave o   Business casual work environment
What does it mean to be an Employee Relations Specialist II at GLS?

The Employee Relations Specialist II serves as a key liaison between employees and management, ensuring a positive and productive work environment. This role is responsible for managing complex, sensitive, and high-risk employee relations matters; advises leaders on performance management, corrective action, workplace conduct, and termination decisions; and promotes fair, consistent, and legally compliant employment practices. The position establishes standards, improves processes, analyzes trends, and coordinates with Director, HR Consulting, Legal, and other partners to mitigate employee, legal, reputational, and business risk.

How will you drive value within the organization as an Employee Relations Specialist II?

• Serve as the primary point of contact and escalation resource for employee relations matters, independently assessing concerns, determining appropriate response strategies, and facilitating timely resolution.
• Independently plan and conduct thorough, impartial investigations into employee complaints and workplace concerns, including gathering and preserving relevant information, interviewing parties and witnesses, assessing credibility, documenting findings, and developing fact-based conclusions and recommendations.