Strategic Operations Manager

About Right Side Up

Please note, this posting is to highlight joining Right Side Up's talent collective specifically and is not representing an internal full-time role, or a current opportunity with a client.

Right Side Up is a collective of premium marketing talent, with all of the marketing chops, and none of the agency fluff. We're trusted by the most respected early-stage ventures, the fastest-growing tech companies, and well-established Fortune 500 teams to do one thing better: growth. We have over 1,400+ clients including Stitch Fix, Sephora, Yelp, Sun Basket, Crunchbase, DoorDash, Calm, and more.

About the Role

We're seeking freelance operations-minded builders who pair process design with hands-on AI and app-building skills to help our clients replace ad hoc tools and manual workflows with durable, scalable systems. This role sits at the intersection of operations strategy and full-stack building: someone equally comfortable mapping a messy current-state workflow and shipping the tool that replaces it. Contract projects typically run fifteen to twenty hours per week, staffed against a prioritized backlog and shipped in roughly two-week increments.

Responsibilities

• Partner with the client's product and operations lead to prioritize a backlog of process and systems projects, shipping in roughly two-week increments.

• Map current-state workflows and redesign them into documented, scalable future-state processes.

• Build AI-enabled systems and workflows to support functions like materials logistics, inventory, and fulfillment.

• Build new apps and internal tools using Supabase, Vercel, and similar modern stacks.

• Replace legacy or no-code tooling with durable, secure, permissioned solutions.

• Document and roll out new processes and tools so internal teams can adopt and maintain them independently.

Requirements

• 5+ years of experience, operator who can own a backlog of projects with light day-to-day oversight.

• Strong experience mapping and redesigning operational workflows for lean, fast-scaling teams, from process discovery through documented, future-state SOPs.

• Full-stack builder comfortable shipping lightweight internal tools end to end, ideally on Supabase and Vercel.

• Track record replacing ad hoc or no-code tooling (Glide, spreadsheets, manual trackers) with durable, scalable systems.

• Broad LLM fluency; comfortable working across model platforms rather than being tied to one.

Tools & Platforms