Personal Trainer

As a Personal Trainer at Fitness First, you will play a critical role in guiding and inspiring our members to achieve their fitness goals and lead healthier lifestyles. With your expertise in human physiology, physical transformation, mindset coaching, and nutrition, you will provide personalized training and coaching to members, helping them undergo an amazing transformation and empowering them to make lasting changes in their lives. You will serve as a role model of an ideal healthy lifestyle, fostering a supportive and motivating environment within the club. 

Responsibilities

1.       Role Execution: To maintain a high level of customer service on the gym floor. To ensure our brand standards are upheld on the gym floor. To provide market leading fitness expertise. To engage with members, providing fitness and motivational support. Perform across all Fitness KPI’s. Ensure attentiveness on the gym floor, assisting members with correction, demonstrating a high standard of instruction and advice on exercise execution that will ensure their safety and maximize exercise effectiveness. Ensuring clean and fully operational facilities at all times. Have a clear understanding of our business’ game plan and winning ways. Educate and enforce Fitness First etiquette and regulations as designated in club rules and regulations, which includes, ensuring members clean equipment after use and return it to their allocated storage area. Support all club events and actively promote Fitness First services thus ensuring that members will maximize their gym membership. Maintain relevant communication channels with members in order to accommodate feedback/criticism and ensure members feel welcome and valued. Use member’s names when interacting with them – politely introduce yourself with members you do not know. Deliver high quality personal training programs. Provide unrivalled session delivery and support to client base. 2.       Training & Development: Undergo and complete certification for MY ZONE, 6D and RISE training via the Fitness First Education Academy.  In Depth knowledge of My Zone including using the belt at least 12 times monthly.  Have a genuine interest in all of the latest developments in the fitness industry and ensure that your product knowledge is up to date at all times.  Complete minimum 3 CPD points via IDEA Club Connect per quarter and one live course annually.  Consistent 121s with FTL or HFM to learn more about the overall company business and to ensure continuous professional development.  Complete Personal Training qualification in line with UAEReps requirements.  Conduct personal training sessions and build your business in order to progress to Advanced PT in line with PT model.  3.       Minimum Performance Criteria: Fully understand and deliver company Fitness KPIs.  Wear full Fitness First uniform and name badge provided at all times.  1 x Floor Shifts per day wearing “free to help” T-shirt.  Wear Grey PT T-shirt while conducting PT or new member induction sessions.  Full utilization of success diary.  Delivery of own PT sessions (In line with PT model) and new member induction sessions to company standard.  Maintain brand standards on our gym floors.  Conduct minimum of one 6D classes per week (under FM and CGM discretion).  Assist the CGM, FOHM, MSRM, HFM and GXM in their role functions if they require assistance.  4.       Performance Administrative Functions: Complete Monthly Goal Setting with FTL or HFM / CGM. Update & analyze daily your personal training and new member induction sessions onto the Fitness Enterprise System. Trainer must update daily rota and make sure all info is correct / clients are confirmed the day before. 7 days advance client booking. Inconsistencies in achieving all PT3 Fitness KPIs will result in a 9h shift pattern as per business requirements. Ensure that personal training clients sign each session after completion and that all contracts are kept together on file and readily available within the club. Assist FTL & HFM with rota administrative functions. Attend at least 1 x coaching session with your FTL or HFM per week. Maintain REPs certification by completing 10 CPD points per year. Assist the FTL & HFM in the weekly maintenance checklist. Inform all members of expiry of personal training sessions and complete the needful contract extension form with all pertaining documents i.e. medical or travel evidence to support the extension request. Inform all personal training members at the signing of the personal training terms & conditions of the FFMENA cancellation policy, specifically that they must inform you of a cancelled session 24 hours in advance or they will be charged for the session missed. Also ensure that members sign this policy every time they start a personal training contract. By the 25th of a calendar month, provide your FTL/HFM a copy of your next month’s business plan with all new client sales, renewal client sales, referrals and new member induction conversion. At the end of a calendar month, provide all personal training session ‘white copies’ with all client signatures to your FTL/HFM so that they can audit all sessions prior to commission approval. Attend all meetings as required by the business. 5.       Effectively Liaise with all other departments: One Team - Promote efficiency and team spirit in all departments.  Own It - Take ownership of your gym floor and club i.e. inform your FTL/HFM & GM of any maintenance or general issues that occur.  Live the Brand - Promote our brand and your club at all times, even when you are outside of working hours. 

Qualifications

Secondary Education – A level or equivalent, Personal Training Certified (REPS A level) / equivalent or working towards (enrolled) 

Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure.

Over the years, our UAE - based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC's largest omnichannel retailers and India's top home and fashion retailer.

We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Homecentre, Emax, Fitness First, to Funcity, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.

Fitness First is one of the world’s leading health and fitness companies owned and operated by Landmark Group, a leading retail organization in the Middle East. We have over 70,000 members in over 50 clubs across 40 locations across the UAE, Bahrain, Qatar, Saudi Arabia, and Kuwait.

We offer world-class facilities, the latest innovation, internationally accredited fitness experts, and the warmest customer experience.

Convenience is at the heart of everything we do. That’s why you’ll find our fitness experiences cater to your every need. We are open 7 days a week, have unlimited complimentary classes plus incredible added value through our Good Vibes program.

Fitness First is a global brand that originated in the UK — backed by an experience of over 20 years. Our purpose is clear: We are Fitness Leaders who inspire people to go further in life. Across the region, we align all members of staff under this purpose, working to bring health and fitness into more people’s lives.

We know that the biggest barriers to fitness are time and motivation, so we are inspiring people to work on their fitness in a way that suits their style and fits their increasingly busy lives. We bring this to life for our members through a new fitness philosophy, innovative fitness products, an enhanced club environment, a focus on service and expertise, and the development of a connected fitness platform.

Our brand belief is that fitness gives you the confidence, energy, and self-belief to go further in life.