Electrical Reliability Engineer

About Us Highland Electric Fleets’ mission is to make electric fleets accessible and affordable for all, enabling communities to realize the benefits of cleaner, quieter and healthier fleets. Highland is North America’s leading provider of Electrification-as-a-Service (EaaS). Founded in 2019, Highland partners with school districts, municipalities, and fleet operators to make the transition to electric fleets simple and affordable.   Highland proudly serves as the Official Electric School Bus Provider of the LA28 Olympic and Paralympic Games and Team USA. From pioneering vehicle-to-grid technology to managing some of the nation’s largest electric school bus fleets, Highland delivers reliable, cost-effective solutions that support local communities and drive the future of transportation.

Summary:

As an Electrical Reliability Engineer, you will own the field-side technical integrity of the electrical infrastructure that powers Highland’s vehicle depots—from the utility service, switchgear, and transformers to the conductors, surge protection, and chargers that energize our fleets.   This is a field service engineering role. You will spend your time on site and on the phone with technicians: inspecting newly constructed and energized depots, supporting commissioning, verifying that what was built is safe and serviceable, and troubleshooting the upstream infrastructure when it does not perform.   Sitting within Operational Engineering, you will be the operational voice that carries field reality back upstream identifying points of failure across the portfolio, flagging installation and component decisions that create maintenance risk, and partnering with Construction Electrical Engineering, Energy, and Procurement so those decisions are engineered out of the next site.   You will train and support the field technicians who keep our depots running, and cross-train with Highland’s Charger Reliability Engineering function to build shared technical depth and coverage redundancy across the infrastructure and charging sides of our technology stack. 

Key Responsibilities:

• Perform field inspections and commissioning support at newly constructed and energized depots, verifying that installed infrastructure matches design intent and is safe, serviceable, and ready to operate. Develop a process to evaluate and sign off on existing operational sites that Highland acquires.
• Validate and troubleshoot the energy quality at Highland’s vehicle depots, confirming voltage stability, power quality, phase balancing, and grounding meet the standards required for reliable charger and vehicle operation.
• Assess as-built construction quality in the field—conductors, raceways, terminations, equipment mounting, clearances, and access—and confirm installations are built to specification and can actually be maintained once the site is live.
• Conduct single-point-of-failure analysis across the depot portfolio, identifying where equipment placement, redundancy gaps, or installation practices put site uptime at risk, and prioritize remediation.