Engagement Leader

This is the first Engagement Leader hire at Clarify—and the timing is deliberate. We've secured a leading health system in a top-4 U.S. metro as our anchor development partnership, and the engagement requires a dedicated leader who owns strategy, orchestrates delivery, and drives measurable outcomes realization over a multi-year, at-risk partnership.

You will lead Clarify's most strategically important account—directing cross-functional delivery teams (Strategic Value, BD Activation, Product, Customer Success) to ensure our partner captures the margin improvement and mission impact that Meridian makes visible. You own the account strategy, direct specialized resources toward account-specific goals, prepare the client narrative, and ensure coordinated delivery against measurable business outcomes.

You will operate within a fully-resourced delivery model where specialized teams provide the analytical engine, execution capability, and technical support—and you orchestrate them toward shared success. The Strategic Value team builds the financial models, attribution analyses, and executive-ready insights. The BD Activation team drives practice-level implementation and liaison workflow transformation. Deal operations handles contract mechanics and pricing. You set the strategy, direct the delivery roadmap, own the senior client relationships, and ensure every workstream ladders up to measurable outcomes.

This is outcomes realization work, not project delivery. You're guiding CFOs, Chief Strategy Officers, and SVPs of Business Development to fundamentally transform how they optimize referral volume—moving from relationship-dependent to data-precision approaches that protect margin under FFS while capturing shared savings under APM contracts. Success is measured in realized dollars: incremental revenue captured, APM performance improved, and strategic objectives advanced through our collaborative, at-risk partnership.

Engagement Leaders are compensated on realized dollars—Clarify cash collected from their portfolio. That structure is intentional: it aligns you with whether the engagement actually works, not just whether deliverables get completed. You win when your health system partner wins. For the right person, this is a significant upside opportunity as Meridian scales from 1-2 anchor partnerships to 8-10 health system engagements over the next 24 months.

Does this sound like you?  

• You’ve led client-facing work at a healthcare consulting firm or as a strategy professional inside a health system — you understand how health systems are organized, where BD teams get stuck, and what it takes to move a complex institution from insight to action 

• You own the relationship, not just the deliverable — you’re the person clients think of when they need something, the person who follows up without being asked, and the person who notices when a stakeholder is going cold before it becomes a problem 

• You’re comfortable operating in a model where your outcomes depend on resources you coordinate rather than own — you’ve worked across functional teams, aligned on priorities through influence rather than authority, and kept execution moving without direct control 

• You understand health system economics well enough to hold an intelligent conversation with a VP of Strategy or BD — you know what FFS leakage means, why APM performance matters to a CFO, and how physician referral patterns connect to a health system’s financial position 

• You produce executive-quality work product — presentations, analyses, and narratives that hold up in a room with a Chief Strategy Officer and advance the engagement rather than just documenting it 

• You’re energized by being the first — you see the opportunity in defining what an Engagement Leader at Clarify looks like, building the playbook as you go, and growing into expanded portfolio responsibility as the function scales 

The role

Day-to-Day Account Ownership (50%) 

• Own the day-to-day relationship with health system counterparts across BD, Strategy, and Analytics — maintaining meeting cadences, following up on open items, and identifying relationship signals (positive and negative) before they escalate 

• Prepare all client-facing deliverables: executive presentations, opportunity analyses, QBR materials, and progress narratives that translate Meridian’s analytical output into a compelling story for health system leadership 

• Coordinate with the delivery team — Strategic Value Office and BD Activation — to ensure their work product is sequenced and framed for maximum impact in the client relationship, translating analytical output into client-facing formats 

• Track engagement health across all active workstreams: monitor milestone progress, flag adoption risks early, and surface issues to the Head of Engagement before they reach the CFO relationship 

• Maintain Salesforce hygiene for your accounts: keep pipeline data, engagement milestones, and key contacts current so the broader commercial team has accurate visibility 

Deliverable Development & Analytical Coordination (30%) 

• Work with the Strategic Value Office to define the analytical questions each client conversation requires — what does this CFO need to see to believe the opportunity is real? What attribution methodology will hold up to scrutiny? 

• Translate delivery team output into executive-ready narratives: take the financial models, leakage analyses, and attribution data and build the presentation layer that makes them actionable for health system leadership 

• Manage the deliverable calendar for your accounts: track what’s in progress, what’s due for which meeting, and ensure the delivery team has adequate lead time to produce work at the quality the engagement requires 

• Develop account-specific materials that establish Clarify’s credibility with new stakeholders — opportunity sizing, leakage analyses, and preliminary business cases that open doors deeper into the health system 

Engagement Strategy & Executive Preparation (15%) 

• Prepare the Head of Engagement for major CFO and C-suite conversations: develop briefing documents, anticipate objections, and ensure every executive touchpoint is positioned to advance the engagement 

• Map and maintain the stakeholder landscape for your accounts: understand who influences decisions, who has concerns, and how the political dynamics between BD, Strategy, Finance, and Clinical leadership affect the engagement 

• Identify expansion opportunities within your portfolio — new service lines, geographies, or stakeholder relationships that could deepen the partnership and increase the realized dollars tied to your variable comp 

• Support finalist sales conversations for new accounts as capacity allows, contributing to the business case and credibility-building that converts prospects to development partners  

Playbook & Practice Development (5%) 

• Document what works: capture engagement approaches, client objection handling, delivery sequencing decisions, and QBR formats into reusable templates that will define the Engagement Leader playbook as Clarify scales to 8–12 accounts 

• Contribute to the continuous improvement of how Meridian engagements are structured — your ground-level experience with the first development partnerships will directly shape the model that future Engagement Leaders inherit 

What we are looking for

Must-haves: 

• 5–8 years of experience in healthcare strategy, consulting, or health system operations — with at least 2–4 years leading client-facing work or owning relationships on multi-stakeholder engagements 

• Health system domain fluency — understands how health systems are organized, how BD and strategy teams operate, and the basics of FFS and APM economics well enough to hold credible conversations with VP-level health system counterparts 

• Client relationship ownership experience — has been the primary point of contact for a client or institutional relationship; not just a deliverable contributor but the person responsible for relationship continuity and stakeholder management 

• Executive-quality work product — can build and present polished executive presentations, analytical narratives, and progress materials that hold up in rooms with C-suite health system executives 

• Cross-functional coordination without formal authority — has aligned teams across functions they didn’t own to produce coordinated output; comfortable influencing through relationship and clarity of direction rather than org chart authority 

• Structured problem-solving and analytical fluency — can break down a complex health system challenge, frame the right analytical questions, and translate quantitative output into a compelling narrative for a non-technical executive audience 

• Travel flexibility — 30–40% onsite across 1–2 health system accounts is non-negotiable for this model 

 Strongly preferred: 

• Healthcare consulting background at Advisory Board, Sg2, Chartis, Huron, Kaufman Hall, or similar provider strategy practice — 2–4 years leading or co-leading client engagements 

• Direct experience with health system BD strategy, network development, referral leakage analysis, or physician alignment programs — has done this work, not just studied it 

• Familiarity with APM programs — MSSP, ACO REACH, TEAM bundles, or commercial VBC contracts — and how they affect health system BD priorities 

• Prior experience at a health system in a strategy, operations, or network development role — understands the institutional dynamics from the inside 

• Comfort with data-driven engagement delivery — has worked with analytical teams to produce client-facing output and understands how to translate quantitative findings into a strategic narrative 

 Nice-to-have: 

• MBA from a top program with a healthcare strategy focus 

• Experience at a health tech company in a client-facing strategy or customer success role — understands both the health system buyer and the vendor delivery model 

• Familiarity with referral management analytics, physician incentive programs, or VBC performance reporting 

What we offer you

• Competitive compensation: $250–350K total comp (base + variable tied directly to Clarify cash collected from your portfolio) + equity — your upside scales directly with account performance 

• Quality health insurance 

• Traditional 401(k)plan 

• Vision, dental, disability, and life insurance 

• Flexible Spending Accounts and Commuter Benefits 

• Generous PTO 

• Monthly work-from-home stipend 

• The opportunity to be the first Engagement Leader at Clarify — defining what this role looks like, building the playbook, and growing into an expanded portfolio and team leadership as the function scales 

• Direct exposure to health system CFOs, Chief Strategy Officers, and BD leadership at some of the largest integrated delivery networks in the country 

• A clear path to Head of Engagement as Clarify scales to 8–12 accounts, and the function requires its own dedicated leader 

• Work alongside mission-driven colleagues committed to improving patient care through better referral orchestration and health system performance 

We believe that a happy, diverse, and impact-driven team is critical to our mission of transforming healthcare. Having a diverse team allows us to bring more ideas to the table when working on lighting the path to higher-value care. We embrace employees and applicants of all backgrounds, including those of traditionally underrepresented groups. With this in mind, we do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, the basis of disability, homelessness, reproductive health decisions or any other federal, state or local protected class.