Zippy was founded with one mission: to make getting a loan for a manufactured home simple, fast, and fully online. We believe modern manufactured homes are affordable, well-built, eco-friendly, and stylish, but finding a lender who understands this market can be challenging. That’s why Zippy focuses exclusively on manufactured home loans, offering a seamless, digital experience.

Headquartered in Dallas, TX, with an office in Tempe, AZ, Zippy provides home loans and insurance to manufactured home buyers throughout the United States. Our remote-first team is spread across cities like Dallas, Houston, Knoxville, Omaha, Philadelphia, Phoenix, and several other states and cities. Backed by institutional investors, we offer competitive pay, stock options, and excellent benefits. At Zippy, we pride ourselves on our commitment to finance happiness through the power of home. We are dedicated to enhancing consumers' financial outcomes and tackling the affordable housing crisis through cutting-edge technology and innovative solutions.

The Role

The Director of DevOps, IT, and Security is a leadership and management role responsible for building, scaling, and operating Zippy’s core infrastructure, internal IT systems, and security program. This role requires deep technical expertise combined with a proven track record of leading high-performing teams and delivering resilient, secure, and scalable systems.

This position operates with high autonomy, setting strategic direction for DevOps, IT, and Security functions while ensuring alignment with company priorities, regulatory requirements, product engineering function, and operational excellence standards.

Responsibilities

Leadership & Strategy

• Grow and lead a high-performing organization across DevOps, IT, and Security.

• Define and execute strategic roadmaps aligned with company objectives, technology priorities, and regulatory requirements.

• Establish a results-driven culture focused on measurable outcomes, operational excellence, and continuous improvement.

• Partner with senior leadership (VP+) to align on long-term strategy.

DevOps & Infrastructure

• Guide and oversee DevOps architecture.

• Drive adoption of modern DevOps practices with a focus on developer self-service.

• Ensure high availability and disaster recovery capabilities across all systems.

• Optimize cost, performance, system resilience, and developer productivity.

IT Operations

• Direct IT operations including end-user support, device management, SaaS administration, and corporate systems.