Category Manager

Buyagift and Red Letter Days are the UK’s leading gift experience provider. We’re all about turning special moments into extra-special memories. With a gifting range of 4000+ experiences from spa days and skydives to gourmet treats and once-in-a-lifetime adventures, we make it easy to give the gift of wow. 🎁   As part of the Moonpig Group, we’re proud to share that our vision is to become the most trusted platform in the UK gift experience market. Our mission is to spread happiness through thoughtful, joy-filled experiences. People are at the heart of everything we do. Since joining the Moonpig Group in 2022, we’ve been powered by strong values, bold ideas and a shared passion for making a real difference. Here, you’ll have the chance to shape the kind of experiences people never forget – and help us build connections that truly matter.  

Category Manager | 📍London – Hybrid, 2 days per week in the office | 💰Competitive Salary + Benefits

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About the Role**

We’re looking for a Category Manager to join our Commercial Partner Growth team in London, working hybrid with two days per week in our Central London office.

This is a commercial growth and partnerships role at its heart. You’ll own a portfolio of experience categories and the partners within them, building strong relationships, identifying opportunities and using data and customer insight to drive commercial performance.

You’ll work with both established and emerging partners to grow sales and margin, negotiate commercial agreements and develop new products and propositions that make our offer stand out. You’ll also look beyond today’s performance to identify where the next growth opportunity could come from — whether that’s a new partner, proposition, format or price point.

For more than 20 years, Buyagift and Red Letter Days have helped millions of customers create unforgettable memories through experiences. As part of Moonpig Group, we’re combining data, technology and creativity to build an even more dynamic, customer-focused experiences proposition.

Reporting to the Head of Partner Growth, you’ll have plenty of scope to shape how your categories develop, work across the wider business and lead and support a direct report.

Key Responsibilities:

• Own and grow relationships with a portfolio of established and emerging partners.
• Identify opportunities to grow sales, margin and partner performance using data, customer insight and market trends.
• Lead commercial negotiations across pricing, commission and exclusivity agreements.
• Work with partners to launch new products and develop standout propositions that differentiate our offer.
• Lead regular business reviews, turning performance insight into clear joint growth plans.
• Define and own the commercial strategy for your categories, with clear goals across sales, margin, range and partner growth.
• Identify and test new products, formats and price points to unlock future category growth.
• Analyse performance and take action to improve conversion, margin and customer satisfaction.
• Balance quick trading opportunities with longer-term commercial and innovation opportunities.
• Lead commercial planning, product launches and campaigns around key gifting moments, including Valentine’s Day, Mother’s Day and Christmas.
• Partner with Marketing, Product and Trading teams to turn commercial opportunities and category plans into action.
• Ensure products are presented and merchandised effectively to support customer experience and conversion.
• Lead and support your direct report to deliver strong results and develop their capability.
• Champion commercial thinking, creativity and pace across the Partner Growth team.
• Deputise for the Head of Partner Growth when required and represent the team across the wider business.

About You:

We’re open to different commercial backgrounds. You might currently work in commercial partnerships, marketplace or account management, partner growth or category management. What matters most is experience owning commercial relationships and finding ways to grow them.- Proven experience managing and growing a portfolio of partners, accounts or categories.

• Strong commercial judgement, with experience turning opportunities into clear growth plans.
• Experience building strategic partner relationships that go beyond day-to-day account management.
• Strong negotiation skills and confidence working with commercial terms.
• Comfortable using data, customer insight and performance metrics to make decisions and identify opportunities.
• Ability to balance hands-on commercial decisions with longer-term strategic thinking.
• Experience collaborating across different teams to deliver commercial outcomes.
• People management experience, with an adaptable and supportive approach to developing others.
• Creative and curious approach to finding opportunities and solving problems.
• Comfortable working at pace in an evolving environment where testing new ideas is encouraged.

Interview Process:

• Stage 1: TA Screen – 30 minutes
• Stage 2: Hiring Manager Screen – 45–60 minutes
• Stage 3: Final Interview – 60 minutes with the Hiring Manager / Senior Stakeholder. Task details TBC. Our process may vary depending on role and availability. We keep candidates informed of any changes.What’s in it for you? We believe in empowering our team to do their best work. Enjoy:  💸 Competitive Pay & Bonuses: Plus generous pension plans, staff discounts, and share schemes.  💆🏾‍♀️ Wellbeing First: Private healthcare (UK), dental, life insurance and mental health support  🏖️ Flexible Working & Time Off: Generous holidays, hybrid working (unless specified otherwise, 2 days a week in the office), and opportunities for international working.  📈 Career Growth: Learning allowances, coaching, and development programs. 🤝 Recognition & Giving Back: Regular awards, charity support, length of service awards, and volunteering days.   Want to see more? Check out our Linked In pages below: Buyagift Red Letter Days Moonpig Group   Our Ways of Working: We trust our colleagues to do what’s right and offer flexibility to support a balance between work and life. At the same time, face-to-face office time is an important and expected part of working at Moonpig Group. We believe regular in-person working supports collaboration, alignment, and effective decision-making. Candidates will have regular and ongoing time working from the office as part of their role, which will be discussed during the recruitment process.   Moonpig Group's Commitment to Equality, Diversity, and Inclusivity: At Moonpig Group, we’re all about creating a workplace where everyone feels they truly belong. We celebrate what makes each of us unique, whether that’s our background, how we work best, or what matters most to us.   From working parents who need flexible hours to neurodiverse colleagues with specific working styles, we’re here to support our people in ways that work for them. Because when you feel valued and included, you can thrive, and so can we.   We’re proud to have a number of employee-led groups driving this forward, including our LGBTQ+, Gender Balance, Neurodiversity and EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) communities, plus our Group-wide EDI committee. These teams help make sure every voice is heard and every idea has a place.   We know that diversity fuels creativity, innovation and connection, and that’s why we’ll keep pushing for progress. Together, we’re building a culture where everyone feels safe, supported, and free to be their brilliant, authentic selves.   If you have a preferred name, please use it to apply and share your pronouns if you are comfortable to do so😊 - If you have any reasonable adjustment requests throughout the interview process please let us know on your application or speak to the Recruiter.