Social Media Analytics

Company And Culture   Complex is the definitive platform for global youth culture and music lifestyle, seamlessly integrating cutting-edge content, commerce and live experiences with unparalleled scale. Through innovative content, Complex tells stories of music, streetwear and style, sports, art and beyond. Its content engages in a dynamic conversation with the audience, reflecting and shaping the zeitgeist of convergence culture. A powerful media juggernaut paired with a curated marketplace, Complex is redefining the way fans interact with their favorite brands and artists and reshaping the future of digital culture and commerce.

About the Role

Complex is looking for a curious, detail-oriented Social Media Analytics Intern to join our Social team. This role will support how we organize, analyze, and learn from social media performance data, helping ensure our teams have access to accurate, actionable information that can inform content and platform strategy.

Working alongside Social leadership, the intern will gain hands-on experience with social analytics tools, data management, reporting, and workflow automation. You'll have the opportunity to work with large-scale social datasets, contribute to projects that improve how we measure performance, and help translate data into insights that support business and editorial decision-making.

This is an ideal opportunity for someone interested in social media analytics, marketing analytics, audience insights, or data operations who wants experience applying analytical thinking to real-world social media challenges.

This is a remote position open to candidates based anywhere in the United States. The intern will be expected to work approximately 20 hours per week in a fully remote environment. The anticipated duration of the internship is October 2026 through March 2027.

What You'll Do

• Support the organization, validation, and quality assurance of social media performance data across platforms.
• Assist with maintaining consistent data classifications and measurement frameworks used for social reporting and analysis.
• Identify opportunities to improve data quality, consistency, and usability.
• Help build, test, and optimize automated workflows that improve the efficiency and scalability of social data management.
• Conduct quality assurance to evaluate the accuracy of automated processes and identify opportunities for improvement.
• Support recurring and ad hoc social performance reporting.
• Pull, organize, and analyze social data to help answer questions about content, platform, and audience performance.
• Identify trends, patterns, and anomalies within social performance data.