Program Coach

As a Group Exercise Instructor at Fitness First, you will play a pivotal role in leading energizing and engaging workout sessions for our members, fostering a dynamic and motivating group exercise environment within the club. With your expertise as a certified Les Mills or MOFFA instructor, you will inspire and encourage members to push themselves safely and effectively, ensuring that every class is an amazing experience filled with energy, wellness, and positivity. You will serve as an inspirational example of a healthy lifestyle, fostering lasting bonds and connections with our members, and expanding the network within the Fitness First community. 

Responsibilities

1.       Role Execution: The Group Exercise Instructor ensures effective operation of the Group Exercise classes including provision of advice to members with regards to maintaining correct technique during exercises and correct use of equipment and overall class control and creating a positive experience for all class participants. The Group Exercise Instructor ensures effective operation of the Group Exercise studios with the main priority being tidiness, cleanliness and all studio equipment operational and well maintained. The Group Exercise Instructor supports the GXM/CGM in meeting the club’s KPI’s on membership sales, member retention, secondary revenue and overall member experience.
2.       Training & Development: Complete MYZONE Training. Complete RISE Induction Training. In depth knowledge of MYZONE including using the belt at least 8 times monthly. Have a genuine interest in all the latest developments in the fitness industry. Have an updated UAE Reps card. Attend weekly or Bi weekly 121’s with the GX Manager in order to improve product knowledge and delivery. Meet all expectations as set out by external training providers (Les Mills, MOSSA, ZIN) to continue validity of existing qualifications. 
3.       Minimum Performance Criteria: Communication to be of the highest standard with personal clients and club members. Deliver their minimum number of quota classes as agreed in the remuneration package. Individual class capacity of minimum 70% on average
4.       Performance Administrative Functions: Demonstrate a high standard of instruction and technique in the execution of all exercises and motivate members to adhere to their fitness regimes. To initiate member orientation and associated group exercise programs in order to motivate members to strive to achieve identified health and fitness goals. To assist members of the safe use of training equipment. Educate and enforce Fitness First etiquette and regulations as designated in club rules and regulations including ensuring members clean equipment after use and return it to their allocated storage area and ensuring all equipment is in good order to maintain optimal member service and experience. Organize 2 monthly Group Exercise events to support overall GX performance and the club’s commercial KPI’s (membership sales and retention). Support all club promotions and actively promote Fitness First services thus ensuring members maximize their gym membership. Guarantee the maintenance of equipment and tidiness of all class environments for the optimal functionality of the club, in the most cost-effective manner. GXI must update Fitness Enterprise System on daily basis. GXI must send weekly CP (Critical Path) showing daily rota both in and outside of home-club. Demonstrate personal commitment to Fitness First values and behavior, the company strategy and brand promise (Winning Ways). Attend weekly 121 with GXM/CGM. Attend Quarterly Product Launch. Attend bi-monthly GX meeting. 

Qualifications

Secondary Education – A level or equivalent, Certified Level 2 REPS or equivalent / currently working towards to (enrolled). 

Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure.

Over the years, our UAE - based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC's largest omnichannel retailers and India's top home and fashion retailer.

We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Homecentre, Emax, Fitness First, to Funcity, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.

Fitness First is one of the world’s leading health and fitness companies owned and operated by Landmark Group, a leading retail organization in the Middle East. We have over 70,000 members in over 50 clubs across 40 locations across the UAE, Bahrain, Qatar, Saudi Arabia, and Kuwait.

We offer world-class facilities, the latest innovation, internationally accredited fitness experts, and the warmest customer experience.

Convenience is at the heart of everything we do. That’s why you’ll find our fitness experiences cater to your every need. We are open 7 days a week, have unlimited complimentary classes plus incredible added value through our Good Vibes program.

Fitness First is a global brand that originated in the UK — backed by an experience of over 20 years. Our purpose is clear: We are Fitness Leaders who inspire people to go further in life. Across the region, we align all members of staff under this purpose, working to bring health and fitness into more people’s lives.

We know that the biggest barriers to fitness are time and motivation, so we are inspiring people to work on their fitness in a way that suits their style and fits their increasingly busy lives. We bring this to life for our members through a new fitness philosophy, innovative fitness products, an enhanced club environment, a focus on service and expertise, and the development of a connected fitness platform.

Our brand belief is that fitness gives you the confidence, energy, and self-belief to go further in life.