Sales Executive

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.

About TTEC Digital
TTEC Digital is a leading global customer experience (CX) technology and services partner, helping organizations modernize customer engagement through cloud contact center, AI, automation, and digital transformation solutions.
We partner with industry-leading technology providers including NICE, Genesys, Microsoft, Cisco, Google, Five9, and Zoom to deliver innovative Contact Center as a Service (CCaaS), AI-powered customer experience, workforce optimization, and managed services solutions.
As organizations continue to transform how they engage customers, TTEC Digital is uniquely positioned to help clients design, implement, optimize, and support modern CX ecosystems that drive measurable business outcomes.

Position Overview
TTEC Digital is seeking a high-performing Enterprise Account Executive to drive new business growth across our CCaaS and Customer Experience solutions portfolio.
This is a hunter-focused individual contributor role responsible for identifying, developing, and closing new logo opportunities within enterprise and upper mid-market organizations. The ideal candidate has a proven track record selling complex technology and services solutions, generating pipeline independently, and navigating multi-stakeholder sales cycles.
Success in this role requires a consultative approach, executive-level relationship building, and the ability to position both technology and professional services solutions that help organizations transform customer experience operations.

Key Responsibilities
•    Generate new business revenue through the sale of CCaaS, AI, customer experience, and digital transformation solutions
•    Develop and execute strategic account plans to identify and penetrate target accounts
•    Prospect and create pipeline through outbound business development activities, partner relationships, networking, referrals, and industry engagement
•    Engage executive stakeholders, including CIOs, COOs, Customer Experience leaders, Contact Center leaders, and Operations executives
•    Lead complex sales cycles from initial discovery through contract negotiation and close
•    Collaborate with Solution Architects, Consulting, Delivery, and Partner teams to develop tailored customer solutions
•    Position multi-vendor CCaaS and CX solutions aligned to customer business objectives
•    Manage sales opportunities, forecasting, and pipeline activity within CRM systems
•    Respond to RFPs, develop business cases, and present solution recommendations to executive audiences •    Consistently achieve or exceed annual revenue and quota targets •    Establish trusted advisor relationships with customers and technology partners