Functional Analyst

About FreeBalance FreeBalance is a purpose-led global technology company empowering governments to achieve transparent, accountable, and effective public financial management through its proprietary FreeBalance Accountability Suite™, a comprehensive Government Resource Planning (GRP) solution designed exclusively for the public sector. With over 40 years of experience supporting governments worldwide, FreeBalance drives digital transformation across the entire budget cycle: from policy-based budgeting and accounting to human resource management, performance measurement, treasury and receipts management… all within a scalable, unified platform that supports fiscal transparency, citizen engagement, and data-driven decision-making
As a Senior Functional Analyst, you will serve as the functional bridge between customer requirements, solution design, and development teams, with a focus on government resource planning and public financial management. You will take ownership of translating complex business needs into clear, actionable functional requirements and specifications, contributing to scalable and sustainable GRP solutions that align with government reform programs. This position demands deep experience in functional analysis within large, integrated software systems, preferably in GRP, ERP, PFM, or comparable enterprise systems — and a keen ability to understand government fiscal processes, accounting, budget execution, and system integration. This role reports to the Director, R&D Functional Team, and collaborates daily with Development, QA and the Professional Services teams

Key Responsibilities

• Functional Design & Specification
• Translate business requirements and storyboards into clear, structured functional
• specifications and process models for developers and implementation teams.
• Lead workshops with cross-functional stakeholders to refine requirements, validate
• assumptions, and facilitate alignment on solution design.
• Produce documentation (functional specs, business process flows, decision tables, use
• cases, mockups) that meets quality standards and supports traceability.
• Governance & Analysis
• Understand, document, and validate government PFM business processes, including
• budget preparation, budget execution, accounting, financial controls, and performance
• management within a GRP context.
• Evaluate the feasibility of proposed functional solutions and their impact on existing systems and processes.
• Identify gaps, conflicts, and integration points; translate them into solution recommendations.
• Quality Assurance Support
• Review technical and functional deliverables for completeness and alignment with requirements.
• Contribute to test case development and execution for integration and system verification as needed.
• Assist in validating resolved issues and confirming functional correctness.
• Continuous Improvement
• Recommend improvements to requirements management, functional design processes,and tools to enhance quality and efficiency.
• Drive adherence to FreeBalance’s development methodologies, documentation
• standards, and quality practices.
• Cross-Team Collaboration
• Function as a primary point of contact between R&D, QA, and the Professional Services teams on assigned features.
• Provide expert guidance on functional and configuration decisions to project teams and
• customer implementation teams.
• Communication & Reporting
• Clearly communicate progress, risks, and decisions to management and stakeholders.
• Present complex functional concepts in understandable terms to technical and
• non-technical audiences.

Experience & Qualification

• Education & Experience
• Bachelor’s degree in Information Technology, Computer Science, Business Analysis,
• Accounting, Public Finance, or a related discipline.
• Minimum 8+ years of progressive experience in functional analysis for enterprise-scale
• applications: ideally within GRP, ERP, PFM, IFMIS, or public sector resource planning systems.
• Proven track record of working on large, integrated software systems with multiple
• modules, configurations, and deployment environments.
• Functional & Domain Expertise
• Strong expertise in functional requirements elicitation, documentation, business process
• modelling, use case definition, and functional specification writing.
• Solid understanding of Public Financial Management (PFM) principles, government
• budgeting processes, accounting, and fiscal controls — ideally from direct project exposure.
• Familiarity with government operations and how core financial, human resources,
• procurement, and performance modules interact in a unified application
• Technical Acumen
• Comfortable reading and interpreting technical designs, data models, and process flows.
• Experience with configuration-driven systems, low-code/no-code frameworks, and
• modular enterprise platforms.
• Capability to engage with Developers on functional design decisions and to review
• proposed technical implementations for alignment with requirements.
• Interpersonal & Leadership
• A professional and confident communicator, capable of facilitating requirements
• workshops, leading cross-team discussions, and articulating decisions with clarity.
• Demonstrated ability to mentor junior analysts and contribute to a culture of excellence.
• Other
• Strong analytical problem-solving skills with attention to detail and accuracy.
• Excellent written & verbal English communication skills; additional languages are a plus.
• Organized, resourceful, and able to manage multiple priorities and deadlines.
• Ability to travel internationally occasionally for project workshops, governance meetings,and customer engagements.

Preferred (Asset) Experience

• Prior experience working on GRP or comparable Public Financial Management software implementations in multiple countries.
• Background in government or public sector reform environments. ● Familiarity with Agile / iterative development practices and enterprise product roadmaps.

Why This Role Matters

• FreeBalance’s GRP solutions support whole-of-government digital transformation, enabling transparent, accountable public financial operations across budgeting, treasury, human resources, procurement, and performance reporting modules in diverse government environments. As a Senior Functional Analyst, you will play a pivotal role in shaping functional design that ensures both customer satisfaction and product scalability. We thank all applicants for their interest; however, only those selected for an interview will be contacted.FreeBalance is an inclusive employer dedicated to building a diverse workforce to increase the representation of the designated groups based on each country’s legislation. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective labour law throughout all stages of the recruitment process.