Energy Service Manager
US$125,000 – US$160,000 / yr base salary
Posted 13 Aug 2026
Advertised as “Arch Energy Service Manager”
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 7–9 yrs
- Management level
- People management
- Contract
- Full-time
| Base salary | US$125,000 – US$160,000 / yr |
|---|
Field of studyComputer Science, Electronics, HVAC (or related)
Study levelAssociate degree or higher
Employment Type: Full-Time
FSLA: Salary/Exempt
Division: Arch Energy
Department: Arch Energy
Reports to: Director of Operations-Arch Energy
Supervisory Duties: Yes
Salary Range: $125,000 - $160,000
Arch Energy is seeking a highly qualified and motivated Service and Small Project Manager to join our Building Intelligence Group. This individual will play a key role in delivering exceptional service for our building automation systems and small projects (under $300K), while driving customer satisfaction and ongoing growth across Arch Energy’s operations. This position requires a combination of technical expertise, leadership, and customer-facing communication skills. The ideal candidate will support both our field service team and construction group, fostering operational excellence and cultivating long-term client relationships.
Responsibilities / Essential Functions
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Manage and coordinate customer service work (remote and on-site) for building automation systems.
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Lead execution and site support for small building intelligence and EV infrastructure projects (under $300K), pending internal resource availability.
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Oversee project financial forecasting, labor tracking, and scheduling for current and pipeline projects.
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Support subcontractor installation efforts and ensure compliance with project scope and manufacturer specifications.
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Conduct project reviews, participate in meetings, and maintain communication with stakeholders.
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Review and approve service and small project subcontracts and related documentation.
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Respond to warranty and service calls and manage associated follow-up.
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Identify departmental needs and contribute to hiring processes, including interviews for service and construction roles.
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Communicate resource needs, project schedules, labor forecasting, and roadblocks to management.
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Provide training, mentorship, and support across service and construction departments.
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Collaborate closely with the business development team during bidding phases, offering technical support and best practices.
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Drive continuous improvement in customer satisfaction and internal team performance.