Inbound Client Advisor

Dutch Speaking - Inbound Client Advisor (Electricity Producer & Supplier)

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with world-class organizations. As a leader in European BPO staffing, we specialize in high-impact career placements, offering exclusive access to the most sought-after Dutch-speaking jobs across the continent.

Job Overview

We are currently seeking a dynamic professional for the Dutch Speaking - Inbound Client Advisor (Electricity Producer & Supplier) position in Greece. This remote role offers an exceptional opportunity to represent a major player in the energy sector, providing expert guidance to customers regarding their electricity consumption, billing, and sustainable energy solutions while enjoying a flexible work-from-home lifestyle among the many professional jobs in Greece.

Key Responsibilities

• Act as the primary point of contact for Dutch-speaking clients regarding their energy supply contracts.
• Provide expert advisory services on energy efficiency, consumption patterns, and billing inquiries within the electricity sector.
• Manage inbound communication via phone, email, and chat with professionalism and empathy.
• Process customer contract renewals and modifications for a leading electricity producer and supplier.
• Troubleshoot technical or administrative issues related to energy service delivery.
• Identify and upsell sustainable energy products and value-added services that align with client needs.
• Maintain accurate records in the CRM system to ensure high-quality service standards.

Requirements

• Native or fluent Dutch (spoken and written).
• Valid EU passport or work permit for Greece (mandatory).
• Previous experience in customer service, preferably within the energy or utility industry.
• Strong digital literacy and ability to thrive in a remote work environment.
• Exceptional problem-solving skills with a focus on client retention.
• Willingness to contribute to the growing sector of Dutch-speaking jobs in Greece.

Benefits

What We Offer

• Competitive Monthly Salary.
• Two extra full salaries per year (13th and 14th salary bonus).
• Monthly Performance Bonus linked to service quality.
• Fully Paid Training on energy sector products and systems.
• Comprehensive Health Insurance coverage.
• Fully remote working arrangement anywhere in Greece.
• And Much More: Career progression opportunities and a global team culture.

Life in Greece

Embarking on a career in Greece offers an unparalleled quality of life, defined by its Mediterranean climate, ancient history, and vibrant modern culture. When you secure one of our Dutch-speaking jobs in Greece, you gain the freedom to enjoy sun-drenched coastal views and a relaxed lifestyle that few other European destinations can match.

Working remotely within Greece allows you to experience the world-renowned culinary scene and hospitality of the Mediterranean while maintaining a high-level professional trajectory. Whether you choose to work from a serene island setting or a bustling urban neighborhood, Greece offers the perfect balance of professional growth and personal enrichment for every candidate we place.

How to Apply

If you are ready to elevate your career with the Dutch Speaking - Inbound Client Advisor (Electricity Producer & Supplier) position in Greece, we encourage you to submit your updated CV today. Click 'Apply Now' to begin your journey with the Mercier Consultancy Group team, and let us help you secure your next great opportunity.