Product Compliance Specialist

Your Opportunity at ARC’TERYX: 

As a Product Compliance Specialist 2, you play a crucial role in developing and evolving processes and protocols to guarantee that Arc’teryx raw materials and finished goods adhere to global regulatory and safety standards while also ensuring compliance with performance and sustainability declarations. The focus of this role is to support continuous improvement in the communication and execution of these requirements throughout the product development lifecycle and throughout the organization. 

This role is based out of our Hong Kong office. Candidates must be eligible to work in Hong Kong.  

Meet Your Future Team: 

The Compliance team works cross-functionally to provide a strong connection between product creation and our supply chain. We bridge the gap between what we build at Arc’teryx and what we value. We embed product integrity & compliance into our processes and systems to ensure our products are globally compliant and are representative of company policies. This work is complex but critical for ensuring integrity & accountability and this role requires close collaboration with internal partners and external suppliers to ensure a robust end-to-end compliance program is in place that anticipates the future needs of the business. While this role is based in Hong Kong, you will be partnering closely with the Vancouver head office team. 

If you were the Product Compliance Specialist 2 now, here are some of the core activities you would be doing:

 - Managing seasonal care and content data in our PLM system and collaborating with our T2 partners to ensure accuracy and on-time execution.  

• Maintaining product data required for regional market entry labels, including country-specific requirements for labelling (e.g. China stickers). 

• Managing the data for regional EPR initiatives as they relate to packaging. Submitting reports where required by a Canadian entity. 

• Utilizing a systematic, comprehensive seasonal product compliance review in line with applicable I2C stage gates to identify any risks associated with labelling and packaging and ensuring they are addressed prior to buy ready. 

• Managing reported issues including root cause analysis and resolution. 

• Leading proactive and collaborative communication between brand, regional offices and our T1 and T2 partners. 

• Establishing best practice for process and protocol within your scope. Reviewing functionality of systems and tools to support data integrity and efficacy. 

• Providing insight, guidance and training to internal and external partners where required for labelling & packaging topics. 

• Upholding Fair Labor Association’s Workplace Code of Conduct and Principles of Fair Labor and Responsible Sourcing throughout the Arc’teryx supply chain  

• Partnering closely with the Amer Sports Global Sourcing Vendor Sustainability team on quarterly business reviews and training/capacity building (at least annually) 

• Adhering to negotiated lead times and balanced annual capacities to expedite responsible purchasing practices as outlined in the Responsible Sourcing Policy

Here are some of the things you could be working on in the future:

• Contributing to the Digital Product Passport (DPP) pilot programs by partnering with suppliers, gathering feedback, and helping to inform future implementation requirements,  

• Leading a thorough review and actioning updates as required to our shipping manuals and associated SOPs – apparel & gear / footwear 

• Developing a robust change control process to mitigate risk that arises from late model name changes 

• Identifying opportunities to improved compliances workflows, data governance, and reporting capabilities.  

Are you our next Product Compliance Specialist 2?

• You have a minimum of 3-5 years experience in compliance, product development, sourcing, supply chain, sustainability, or a related field within a consumer goods organization A post-secondary degree in Product Development or Design or related fields is a plus. 

• You have experience working with product data, labelling requirements, packaging programs, or regulatory compliance processes.  

• You are proficient in English and ideally have written proficiency in Chinese 

• You have excellent time management and organizational skills. 

• You are an effective communicator and have strong interpersonal skills. 

• You are a self-starter and are able to independently navigate ambiguous situations where you may not have all the answers  

• You are comfortable working with remote teams, across various time zones  

• You have excellent attention to detail and ability to ensure data accuracy. 

• You are proactive in identifying the root cause of issues, seeking the best solutions with an unwavering commitment to do what is right. 

• You are committed to identifying solutions and making recommendations for improvements and proposals for change. 

• You remain highly flexible and adaptable when faced with ambiguity. 

• You effectively balance autonomy and collaboration and operate with integrity and a high degree of personal accountability. 

• You inspire breakthrough thinking and continuous improvement. 

• Your passion for your work is paralleled by your passion for getting outside and living it. 

• You are able to travel, as required, including international to the head office in Vancouver 

Equal Opportunity   Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.    Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.     All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.   Leave it Better We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way.  Join us in creating positive change in ourselves, our communities, and the world.    Live it. Get out there - the mountains make us better  Disruptive evolution. In pursuit of better. Always.  Commit. We set bold objectives and see them through.