Digital Trust and Safety Analyst

Mercier Consultancy is currently offering an exciting opportunity for a Dutch-speaking Digital Safety & Trust Specialist based in Bulgaria. This role is ideal for Dutch speakers looking to build an international career while contributing to a safer online environment by helping review digital content and supporting platform integrity. Alongside a competitive salary and relocation support (where applicable), you'll have the chance to experience life in one of Europe's most affordable and welcoming destinations.

Living in Bulgaria offers an excellent quality of life, combining modern city living with rich history, beautiful landscapes, and a low cost of living. Whether you choose the vibrant capital of Sofia or another dynamic city, you'll enjoy affordable housing, excellent restaurants, lively cafés, and easy access to mountains, beaches, and neighboring European countries. Bulgaria is known for its friendly locals, fast-growing international business sector, and excellent work-life balance, making it an attractive destination for professionals seeking both career growth and an enjoyable lifestyle.

As a Digital Trust and Safety Specialist with Dutch and English, you will:

• Review user-generated back-office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policies
• Take prompt and appropriate action on information that violates guidelines or poses risks
• Stay updated on internal policies to ensure accurate implementation
• Identify and analyze patterns to proactively address potential risks

Requirements

• High attention to detail 
• Comfortable processing sensitive information
• Strong ability to defend decisions and provide context with logical reasoning
• Ability to identify patterns in behavior to enhance decision-making
• Strong organizational and time management skills to deal with shifting priorities and high volumes of work
• Experience investigating fraud, spam, or other types of inappropriate information is an asset
• Fluent in Dutch
• B2 or higher English language skill

Benefits

• Fully paid training 
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• More than fifty benefits and services to choose from
• Positive international working environment
• Support and learning
• Employee referral bonuses
• Bonus structure
• Company-Provided Accommodation on arrival, and assistance in finding a long-term home